Software Alternatives & Reviews

CMS VS NICE inContact

Compare CMS VS NICE inContact and see what are their differences

CMS logo CMS

Enterprise IT Management Suites

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • CMS Landing page
    Landing page //
    2023-05-12
  • NICE inContact Landing page
    Landing page //
    2023-10-04

CMS videos

CMS Compliance Review Program

More videos:

  • Review - Reviews about CMS
  • Review - Rs 4641/- एक दिन में कमाता हूँ मैं। Chadha Motor Sales CMS से टैक्सी लेकर चलाओ लाखों कमाओ। #cmstaxi

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to CMS and NICE inContact)
Cloud Contact Center
100 100%
0% 0
Communication
0 0%
100% 100
Website Builder
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CMS and NICE inContact

CMS Reviews

We have no reviews of CMS yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Social recommendations and mentions

Based on our record, CMS seems to be more popular. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CMS mentions (16)

  • Insurance that will cover Mounjaro?
    ‘If Medicare, check cms.gov for specific plans that fit your eligibility. Source: 12 months ago
  • “But I don’t want the gubberment to help me in any way!!!!!!!!!!!!!”
    Our country is also able to keep people people alive after major medical episodes, trauma, or chronic illness which then require expensive follow up care. Per capita spending on healthcare is around $8k per year (per cms.gov) However, health care spending for people 65 and older is closer to $19k per capita and their health care costs total 33.6% of all health care spending despite only being 15% of the population. Source: about 1 year ago
  • How can I legally purchase commercial health insurance policy if I am eligible for Medicare
    It's a straightforward payment decision, that look at the CPT procedure codes billed and verify the diagnosis codes from cms.gov map are found in the doctor's diagnosis codes. Source: over 1 year ago
  • Health Care Provider Took 6 Months to Provide Correct Bill - Sent Account to Collections Before Due Date
    I plan to pay the collection agency, dispute with the credit agencies, and file complaints against the health care provider with cms.gov as well as my insurance provider (for not respecting the contracted price). Source: over 1 year ago
  • Against Us: Obstructionist Insurance Companies
    This is, yet another, failure of government to understand f all of how things work. There are people in cms.gov and elsewhere, (including FDA), that know the system. Whomever helped craft this policy must have bypassed them or ignored them. The way to do this would have been the same as with vax or other things... Just guarantee the order levels direct to manufactures - for anything FDA approved and do so at a... Source: over 2 years ago
View more

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing CMS and NICE inContact, you can also consider the following products

Pointel Configuration Management Solution - Get ready to achieve your vision of delivering a better customer experience today.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Electron Themes - Build an Awesome Website today. Find premium quality ghost themes for your websites and publications. Highly qualified codes and designs