CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.
CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.
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SIP3 is a very advanced VoIP monitoring and troubleshooting platform. To provide detailed information about calls quality we need to:. - Source: dev.to / over 2 years ago
That’s exactly the issue we faced while working on the highly interactive call flow interface at SIP3. - Source: dev.to / over 2 years ago
I have the similar task to create special system to control VoIP quality for huge number of users. I found this software module SIP3 (https://sip3.io) and plan to use it in my system. Check it may be it would be useful for you. Source: almost 3 years ago
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