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CloudTalk VS Click2Coach

Compare CloudTalk VS Click2Coach and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

CloudTalk logo CloudTalk

Work locally, grow globally

Click2Coach logo Click2Coach

Click2Coach solution helps with upfront training of agents, using real customer interaction scenarios and examples.
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

  • Click2Coach Landing page
    Landing page //
    2023-09-19

CloudTalk

Website
cloudtalk.io
Pricing URL
Official CloudTalk Pricing
$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March
Edit details

Click2Coach

Website
envisioninc.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

Click2Coach features and specs

No features have been listed yet.

CloudTalk videos

+ Add

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Click2Coach videos

+ Add

Ron Strandin, Click2Coach Cloud

Category Popularity

0-100% (relative to CloudTalk and Click2Coach)

CloudTalk

Click2Coach

Communication
96 96%
Communication
4% 4
VoIP
97 97%
VoIP
3% 3
Call Center Software
0 0%
Call Center Software
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

Share your experience with using CloudTalk and Click2Coach. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudTalk and Click2Coach

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Click2Coach Reviews

Best Call Center Software: The Complete List (2020 Update)
Envision's Click2Coach solution helps with the training of the agents in your business. They use real customer interaction scenarios to help develop your agents to effectively handle calls as well as providing ongoing coaching to make them highly engaged.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing CloudTalk and Click2Coach, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

CloudCall - Communication software for your CRM

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity

JustCall - The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call.

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