CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.
CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.
Icypeas's answer:
Icypeas has an unparalleled capacity to verify catch-all emails. It allows you to reach out to untapped leads.
Icypeas's answer:
Icypeas is a good choice if you care about email discovery rate and bounce rate.
Honest drawbacks: - we are not an all-in-one platform like Apollo.io, which is a lead database, an enrichment tool and an outreach solution, whereas Icypeas focusses on enrichment only. - our response time (for an email search) is between 1 and 5 minutes. It is longer than all our competitors. This is true for single searches, not for bulk searches. When it comes to bulk searches, we are way faster than the competition (because we have a huge capacity to parallelize requests).
Icypeas's answer:
Salespeople in B2B SaaS companies and lead generation agencies.
Icypeas's answer:
Node.js, Vue.js, Elasticsearch, MongoDB. We plan to replace Node with Rust soon.
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