Software Alternatives, Accelerators & Startups

CloudTalk VS Icypeas

Compare CloudTalk VS Icypeas and see what are their differences

CloudTalk logo CloudTalk

Work locally, grow globally

Icypeas logo Icypeas

This email finder has the capacity to bypass catch-alls
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

  • Icypeas
    Image date //
    2024-01-04
  • Icypeas
    Image date //
    2024-01-04
  • Icypeas
    Image date //
    2024-01-04

  • Pay for verified emails only. We charge 1 credit only if your email search is successful.
  • Bypass catch-alls and reach out to untapped leads.
  • Minimize your bounce rate and preserve your email deliverability.

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March

Icypeas

$ Details
freemium €15.0 / Monthly (1000 credits)
Platforms
-
Release Date
2023 October

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

Icypeas features and specs

  • Email finder: Yes
  • Email verifier: Yes
  • Domain scan: Yes
  • Catch-all bypass: Yes

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Icypeas videos

Product Tour

More videos:

  • Demo - 1-min Explainer

Category Popularity

0-100% (relative to CloudTalk and Icypeas)
Communication
100 100%
0% 0
Lead Generation
0 0%
100% 100
VoIP
100 100%
0% 0
Email Finder
0 0%
100% 100

Questions and Answers

As answered by people managing CloudTalk and Icypeas.

What makes your product unique?

Icypeas's answer:

Icypeas has an unparalleled capacity to verify catch-all emails. It allows you to reach out to untapped leads.

Why should a person choose your product over its competitors?

Icypeas's answer:

Icypeas is a good choice if you care about email discovery rate and bounce rate.

Honest drawbacks: - we are not an all-in-one platform like Apollo.io, which is a lead database, an enrichment tool and an outreach solution, whereas Icypeas focusses on enrichment only. - our response time (for an email search) is between 1 and 5 minutes. It is longer than all our competitors. This is true for single searches, not for bulk searches. When it comes to bulk searches, we are way faster than the competition (because we have a huge capacity to parallelize requests).

How would you describe your primary audience?

Icypeas's answer:

Salespeople in B2B SaaS companies and lead generation agencies.

Which are the primary technologies used for building your product?

Icypeas's answer:

Node.js, Vue.js, Elasticsearch, MongoDB. We plan to replace Node with Rust soon.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudTalk and Icypeas

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Icypeas Reviews

We have no reviews of Icypeas yet.
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What are some alternatives?

When comparing CloudTalk and Icypeas, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Prospeo.io - Prospeo is the most accurate email finder. Find emails from everywhere on the internet with our toolbox. Try it for free now.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Dropcontact - Get the sh** out of your contact data

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Apollo.io - Apollo’s predictive prospecting, sales engagement, and actionable analytics help the teams to reach its full revenue potential.