Software Alternatives, Accelerators & Startups

CloudTalk VS Appian

Compare CloudTalk VS Appian and see what are their differences

CloudTalk logo CloudTalk

Work locally, grow globally

Appian logo Appian

See how Appian, leading provider of modern low-code and BPM software solutions, has helped transform the businesses of over 3.5 million users worldwide.
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

  • Appian Landing page
    Landing page //
    2023-10-20

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March

Appian

Website
appian.com
$ Details
-
Platforms
-
Release Date
-

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

Appian features and specs

No features have been listed yet.

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Appian videos

Appian CEO: Delivering ‘Mission-Critical’ Software | Mad Money | CNBC

More videos:

  • Review - This is Appian
  • Review - Appian Application Designer: Build Applications in Days, not Years

Category Popularity

0-100% (relative to CloudTalk and Appian)
Communication
100 100%
0% 0
BPM
0 0%
100% 100
VoIP
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudTalk and Appian

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Appian Reviews

7 Best Business Process Management Tools (2023)
Appian is used by companies to automate their routine tasks, integrate with other enterprise tools, and create custom workflows. It offers a wide range of features such as mobile app development, chatbots, AI assistants, etc.
11 Business Process Management (BPM) Software for SMBs
Experience the power of business workflow automation with Appian and accelerate your business governance, results, and efficiency. Appian simplifies your workflow design to empower users and pro developers to draw processes, such as a flowchart.
Source: geekflare.com
10 Best Low-Code Development Platforms in 2020
Verdict: Appian is the provider of the software development platform. The Appian low code development platform is a combination of intelligent automation and low-code development.
Best Google App Maker alternatives in 2020
Appian excels when used to create form-based apps. The product does allow building custom UI components, but only by using Appian’s in-product customization tools. Appian’s reasoning for this is security and to ensure JS compliance across browsers and devices.
Source: retool.com
The 11 Best Low-Code Development Platforms
Appian is offering app development up to 20X faster than typical hand-coding. Additionally, it is a BPM (Business Process Management) platform. It is very commonly used and offers many case studies to prove its reliability.
Source: www.xplenty.com

Social recommendations and mentions

Based on our record, Appian seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CloudTalk mentions (0)

We have not tracked any mentions of CloudTalk yet. Tracking of CloudTalk recommendations started around Mar 2021.

Appian mentions (5)

  • Low-Code tools & Frontend
    Does any of you use a low-code tool like Retool or Appian? If so, what is the most common use case? Source: over 1 year ago
  • Appian Associate Developer Certification help
    Look for use case inspiration in the Solutions area of appian.com and within the AppMarket. See if you can build proof of concepts of some of these. Source: over 1 year ago
  • What is best way to create an online responsive database driven website to help manage my small orchard?
    There are low code database driven website creation systems out there at the moment e.g. OutSystems and Appian however they have very limited free trials (e.g. auto-disable after a few days of no use), and then the paid options are again too expensive. Although I will note that they seem to be great in terms of their usability and would be perfect for creating a simple interface without too much diving into code. Source: almost 2 years ago
  • Software Engineer role - Transferable or Pigeon-holed?
    My concern however is - the working software isn't a generic language such as Java, C#/C++, Python etc. - it is with Appian (Business Process Management), which is a rather specific low-code platform for developing workflow and automation solutions. The role does have other elements potentially too such as getting hands on cloud and API dev etc. The pay for Appian Developers currently is GREAT due to high demand -... Source: about 2 years ago
  • What is low code?
    Platforms like UiPath, Workato, and Appian provide ways to integrate apps and automate the processes that connect and flow between them. - Source: dev.to / almost 3 years ago

What are some alternatives?

When comparing CloudTalk and Appian, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Camunda - The Universal Process Orchestrator

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Kintone - Build business apps and supercharge your company's productivity with kintone's all-in-one...

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Bizagi - Bizagi is a Business Process Management (BPMS) solution for faster and flexible process automation. It's powerful yet intuitive BPM Suite is designed to make your business more agile.