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Studio1 - Automate your screencast videos for customer support.
Greenshot - Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
ShareX - ShareX is a free and open source program that lets you capture or record any area of your screen...
Fogbender - All existing support tools are built for talking to a single user.
LightShot - The fastest way to take a customizable screenshot.