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CloudCherry VS Delighted

Compare CloudCherry VS Delighted and see what are their differences

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CloudCherry logo CloudCherry

Our Customer Experience Management software helps global enterprises improve customer experience, track customer journeys and boost profitability.   

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • CloudCherry Landing page
    Landing page //
    2023-10-04
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

CloudCherry features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

CloudCherry videos

+ Add

PUMA Transforms Customer Experience With CloudCherry

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to CloudCherry and Delighted)

CloudCherry

Delighted

Surveys
21 21%
Surveys
79% 79
Customer Feedback
0 0%
Customer Feedback
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0
CRM
100 100%
CRM
0% 0

User comments

Share your experience with using CloudCherry and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudCherry and Delighted

CloudCherry Reviews

We have no reviews of CloudCherry yet.
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Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CloudCherry mentions (0)

We have not tracked any mentions of CloudCherry yet. Tracking of CloudCherry recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing CloudCherry and Delighted, you can also consider the following products

Confirmit Horizons - Confirmit Horizons is the next generation of CEM, delivering the first-ever built-in actionable profiling solution that dynamically gathers customer needs and expectations.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

InMoment XI Platform - InMoment XI Platform is a best in class business engagement platform that delivers rich solutions related to the experiences of customers and employees.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Smg360 - Smg360 is a customer experience management software that improves the customer experience.

Survicate - Collect feedback on your website and find out more about your visitors.

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