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CloudCall VS Skype

Compare CloudCall VS Skype and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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CloudCall logo CloudCall

Communication software for your CRM

Skype logo Skype

Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.
  • CloudCall Landing page
    Landing page //
    2023-10-20

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster.

Let data drive your business Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits.

Get more control Keep everything in your CRM and see how your teams are doing from anywhere.

Boost productivity and profits Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.

Be a team, wherever you are Working on the go… everyone’s doing it. And with CloudCall, you can do it without sacrificing the quality of your work. We designed our platform for busy teams on the go, so you’ll never miss a connection, and all activities will be synced to your CRM records, no matter where you are.

With the deepest and most advanced integration on the market, we bring people and technology closer together.

CloudCall. The closer the better.

  • Skype Landing page
    Landing page //
    2024-08-22

CloudCall features and specs

  • CRM Integration
  • Softphone
  • Inbound Calls Unlimited
  • Dedicated Direct Line Number
  • IVR
  • Call Recording
  • Click to Call
  • Mobile App
  • Queue Callback
  • Local Presence
  • Outbound Display DDis Pack
  • In-Call Consent
  • Power Dialler
  • Voicemail Drop

Skype features and specs

  • Cross-platform availability
    Skype is available on multiple platforms including Windows, macOS, Linux, iOS, and Android, making it accessible to a wide range of users.
  • Integration with Microsoft services
    Being a Microsoft product, Skype integrates well with other Microsoft services such as Outlook, Microsoft Office, and OneDrive, facilitating easier coordination and productivity.
  • Free video and voice calls
    Skype offers free video and voice calls to other Skype users, which is ideal for both personal and professional communication.
  • Screen sharing
    Skype allows users to share their screens during calls, which is useful for presentations, remote support, and collaborative work.
  • Instant messaging
    In addition to audio and video calls, Skype also provides a robust instant messaging service that includes text, images, videos, and file sharing.
  • Skype-to-phone calls
    Users can make calls to landlines and mobile phones at competitive rates, which is beneficial for reaching contacts who do not use Skype.
  • Group video calls
    Skype supports group video calls with up to 100 participants, making it suitable for large virtual meetings or family gatherings.
  • Lightweight Design
    Skype Lite is designed to use fewer resources compared to the standard version of Skype, making it ideal for use on devices with limited hardware capabilities and in areas with poor internet connections.
  • Data Optimization
    It features data optimization capabilities that help minimize data usage, which is crucial in limited data environments or for users with restricted data plans.
  • Integration with Indian Features
    Skype Lite includes services specifically tailored for Indian users, such as integrated SMS and support for local languages, making it highly relevant and user-friendly in the Indian market.
  • Built-in Chat Bots
    The app comes with built-in chat bots that offer a range of helpful services, adding convenience and functionality for users seeking quick service or information.

Possible disadvantages of Skype

  • Dependent on internet connection
    Skype requires a stable internet connection for optimal performance. Poor connectivity can lead to call drops, lag, and reduced call quality.
  • Resource-intensive
    Skype can be resource-intensive, consuming significant amounts of CPU and memory, which may slow down other applications running on the same device.
  • Privacy concerns
    Being a Microsoft product, Skype collects user data which may raise privacy concerns for some users.
  • Occasional call quality issues
    Users sometimes report issues with call quality, including audio latency, echoing, and video lag, even under good network conditions.
  • Limited customer support
    Skype's customer support can be slow to respond, which may be frustrating for users needing immediate assistance.
  • Interface complexity
    The user interface can be perceived as complex or cluttered, especially for new users, making it less intuitive than some competing platforms.
  • Limited free features
    While Skype offers many features, some advanced functionalities are only available through additional subscription services or credits.
  • Limited Features Compared to Full Skype
    Skype Lite offers a more streamlined set of features compared to the full version of Skype, potentially lacking some advanced functionalities professionals might need.
  • Regional Availability
    The app is tailored primarily for the Indian market, which may limit its functionality or appeal for users in other regions looking for specific global features.
  • Inconsistent Update Cycle
    Skype Lite may not receive updates and new features as frequently as the regular Skype app, which could lead to potential security and usability issues over time.
  • Compatibility Issues
    While it’s designed to work on low-end devices, certain older devices or operating systems might still face compatibility issues, limiting its accessibility.

Analysis of CloudCall

Overall verdict

  • For businesses seeking a unified communication solution integrated with their existing CRM systems, CloudCall is a solid choice. It excels in providing a comprehensive suite of tools that enhance communication efficiency and data management capabilities. However, potential users should consider their specific CRM compatibility and assess whether the features align with their business needs. The overall feedback from users is generally positive.

Why this product is good

  • CloudCall is known for integrating seamlessly with various CRM systems, offering a range of communication tools such as voice calls, SMS, and instant messaging. It aims to centralize customer communications, enhance productivity, and improve data accessibility, making it easier for businesses to manage their client interactions directly within their CRM. Users appreciate its user-friendly interface, robust feature set, and the ability to streamline communication processes.

Recommended for

    CloudCall is recommended for small to medium-sized businesses that rely heavily on CRM systems for customer relationship management and want to enhance their communication processes. It is particularly beneficial for sales teams, customer service departments, and recruitment agencies that need to maintain a high volume of client interactions and prefer having all communication tools integrated within their CRM platform.

Analysis of Skype

Overall verdict

  • Skype is a solid choice for anyone looking for a reliable and feature-rich communication platform. It is particularly beneficial for users who need to connect with people across different devices or locations and prefer integration with Microsoft products. However, there are other communication tools available that might better suit specific needs, such as fewer features or a more modern interface.

Why this product is good

  • Skype is a well-established communication platform that offers a range of features for voice and video calls, messaging, and collaboration. It is known for its reliability, ease of use, and ability to connect users across different devices. Skype also offers screen sharing, live translation, and integration with Microsoft Office products, making it a versatile tool for personal and professional use.

Recommended for

  • Individuals who need cross-platform communication capabilities.
  • Professionals who require integration with Microsoft Office tools.
  • Users looking for reliable video and voice call functionalities.
  • Teams that need collaborative tools like screen sharing and live translation.

CloudCall videos

+ Add

Change is Exciting

More videos:

Skype videos

+ Add

Skype Lite App which works even in low internet An Useful app if you face low network

More videos:

  • Tutorial - How to use Skype - Beginners Guide
  • Review - iPhone 8's 3D Camera, Intel Modem 1 Gbps, Qualcomm X20, Skype Lite
  • Review - How does Google Duo compare to Skype and Facetime?
  • Tutorial - How to Use Skype

Category Popularity

0-100% (relative to CloudCall and Skype)

CloudCall

Skype

Communication
1 1%
Communication
99% 99
VoIP
100 100%
VoIP
0% 0
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudCall and Skype

CloudCall Reviews

Best Call Center Software: The Complete List (2020 Update)
CloudCall provides the leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall optimizes businesss relationships with its candidates and clients, while maximizing the power of the CRM system. Call functionality and data is now easily accessible from one system...
Source: biz30.timedoctor.com

Skype Reviews

20 Telegram Alternatives to Chat With in 2024
You can use Skype for messaging, including things like emojis and reactions. But the real strength of Skype is its calling features. It can do video calling and screen sharing between devices, but it also has a landline calling feature (for a price), meaning you can do both chats and old-school phone calls.
Source: www.mightynetworks.com
The 7 best apps you can use as a WhatsApp alternative
Part of Microsoft's office productivity suite, Skype has always had something of a business focus, so it might not spring to mind for casual users. It's a full-featured communication app, though, and suitable for both work and recreation. As you'd expect, it can easily do voice, video, and text chats, as well as exchange files. Thanks to a variety of plug-ins, you can record...
Source: www.businessinsider.com
8 Tools You Need For Working Remotely in 2022
We use Google Meet because it’s free. Zoom, on the other hand, requires a fee for sessions longer than 40 minutes. And Skype is already obsolete and constantly glitches.
Source: hackernoon.com
Top 5 Skype Alternatives that you can Switch in 2021
Skype has been existing in the market for many years with once in a blue moon adapted feature updates. Few businesses continued with Skype adjusting to it just because they are used to it neglecting the fact that there are few best and better Skype alternatives in the market.
Source: www.troopmessenger.com
18 Best Discord Alternatives 2020 | Expert Reviews
Skype is one of the most usable Discord alternatives available. It allows you to have one-on-one as well as group chats. You can use the audio call or video chat options available, along with an option to share your screen. Skype has a very basic user interface, so it hardly requires any time to get your hands around the software and get fluent with it. It allows users to...
Source: solutionsuggest.com

What are some alternatives?

When comparing CloudCall and Skype, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Monet Software - Workforce management & optimization for contact centers

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

CallHub - Predictive Call Center, Voice and Text Broadcasting app

Slack - A messaging app for teams who see through the Earth!

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