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CloudBerry Remote Assistant VS Freshservice

Compare CloudBerry Remote Assistant VS Freshservice and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
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CloudBerry Remote Assistant logo CloudBerry Remote Assistant

CloudBerry Remote Assistant is a Windows software for remote control and desktop sharing.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • CloudBerry Remote Assistant Landing page
    Landing page //
    2023-09-18
  • Freshservice Landing page
    Landing page //
    2023-06-09

CloudBerry Remote Assistant videos

+ Add

CloudBerry Remote Assistant 1.7 - Getting Started

More videos:

  • Review - Free alternative to Teamviewer - Cloudberry Remote Assistant
  • Review - 003 - CloudBerry Remote Assistant - Using the full product

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to CloudBerry Remote Assistant and Freshservice)

CloudBerry Remote Assistant

Freshservice

Remote PC Access
100 100%
Remote PC Access
0% 0
Project Management
0 0%
Project Management
100% 100
Remote Desktop
100 100%
Remote Desktop
0% 0
Monitoring Tools
2 2%
Monitoring Tools
98% 98

User comments

Share your experience with using CloudBerry Remote Assistant and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudBerry Remote Assistant and Freshservice

CloudBerry Remote Assistant Reviews

13 Best Teamviewer Alternatives You Must Try
At this point, the best alternative to TeamViewer is CloudBerry Remote Assistant; thanks to their recent update that announced RSA algorithm based encrypted sessions. Addition to that, the normal connections are also secured by SSL encryption.
Source: twitgoo.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CloudBerry Remote Assistant mentions (0)

We have not tracked any mentions of CloudBerry Remote Assistant yet. Tracking of CloudBerry Remote Assistant recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing CloudBerry Remote Assistant and Freshservice, you can also consider the following products

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

Redmine - Flexible project management web application

LogMeIn - LogMeIn gives you fast, easy remote access to your PC or Mac from your browser, desktop and mobile...

Basecamp - A simple and elegant project management system.

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