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Cloudbeds VS Freshdesk Contact Center

Compare Cloudbeds VS Freshdesk Contact Center and see what are their differences

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Cloudbeds logo Cloudbeds

Cloudbeds is the platform that powers hospitality, enabling tens of thousands of lodging businesses in more than 150 countries worldwide to grow and thrive.

Freshdesk Contact Center logo Freshdesk Contact Center

Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.
  • Cloudbeds Landing page
    Landing page //
    2023-05-29

Cloudbeds is the platform that powers hospitality, enabling tens of thousands of lodging businesses in more than 150 countries worldwide to grow and thrive.

The award-winning Cloudbeds Platform brings together technology solutions to increase revenue, delight guests, and streamline operations into a single unified system, enhanced by a curated marketplace of third-party integrations.

Founded in 2012, Cloudbeds was named No. 1 PMS, No. 1 Hotel Management System, and No. 1 Guest Messaging Software by Hotel Tech Report in 2023 and was recognized as a major player in the 2022 IDC Marketscape Report.

  • Freshdesk Contact Center Landing page
    Landing page //
    2023-09-01

Cloudbeds features and specs

  • Booking Engine: Commission-free online booking engine for hospitality properties
  • Property Management: #1 PMS system 2023 - as voted on Hotel Tech Awards
  • Channel Manager: Industry-leading channel manager with 300+ connection, real time update
  • Marketplace: Integration with 3rd party hotel tools and apps
  • Payments: One single platform now with an integrated terminal
  • Reservation Management: Revolutionizing dynamic pricing for independent lodging providers in the hospitality industry
  • Digital Marketing: Hospitality-focused digital marketing solution run by a trusted partner.
  • Guest Engagement: #1 guest messaging system to increase guest satisfaction, drive incremental revenue, and streamline internal operations.

Freshdesk Contact Center features and specs

No features have been listed yet.

Cloudbeds videos

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🔵 I react to Cloudbeds reviews – my honest opinion

More videos:

  • Review - PIE by Cloudbeds (review)
  • Review - 🔵 Cloudbeds Check In
  • Demo - Life before Cloudebds

Freshdesk Contact Center videos

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Category Popularity

0-100% (relative to Cloudbeds and Freshdesk Contact Center)

Cloudbeds

Freshdesk Contact Center

Hotel Management Software
100 100%
Hotel Management Software
0% 0
Communication
0 0%
Communication
100% 100
Online Bookings
100 100%
Online Bookings
0% 0
VoIP
0 0%
VoIP
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cloudbeds and Freshdesk Contact Center

Cloudbeds Reviews

12 Best Cloudbeds Alternatives For 2024
Cloudbeds is a powerful software solution that combines a property management platform, online booking, POS, hotel booking, and channel management into one interface. This innovative tool takes the complexity out of hotel management and transforms it into a streamlined process, giving you more time to focus on your guests in the hospitality industry. However, I understand...
Source: thehotelgm.com
The Best Free Open Source Hotel Management Software of 2022
Cloudbeds serves the operational needs of hotels of all sizes, be it vacation rentals, B&Bs, midsized or large hotels. Key features of Cloudbeds hotel management software are customer relationship management (CRM), point of sale, reservation, front desk management, and a lot more.
Source: www.techjockey.com
Top 5 Best Hotel Management Software In 2019
Cloudbeds came into being in 2012 when two close friends Adam Harris and Richard Castle collaborated to create a hotel management solution that would simplify the work of hotels. Today, it offers a suite of hospitality management software that serves the likes of Expedia, Booking.com, Airbnb, TripConnect, HostelWorld, and more. Hotels, vacation rentals, hostels, and groups...
Source: www.techtimes.com

Freshdesk Contact Center Reviews

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What are some alternatives?

When comparing Cloudbeds and Freshdesk Contact Center, you can also consider the following products

Viator - Tours, things to do, sightseeing tours, day trips and more from Viator.

Freeje - Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

Hotello - Hotello is a SAAS cloud or on premise hospitality management software that manage establishment's day to day operations and customer service.

Convoso - Call center solution to covert leads faster

VirtualConcierge - A concierge service that serves as a tool for businesses wishing to provide a progressive employee benefit that improves the productivity, recruiting power, morale and motivation of the work force.

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.

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