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Cloud IP PBX VS uContact

Compare Cloud IP PBX VS uContact and see what are their differences

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Cloud IP PBX logo Cloud IP PBX

Cloud IP PBX is a platform that offers users the necessary features of a premised-based Private Branch Exchange without any capital expense.

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.
  • Cloud IP PBX Landing page
    Landing page //
    2023-01-25
  • uContact Landing page
    Landing page //
    2022-08-06

Cloud IP PBX videos

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uContact videos

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Full Experience Demo uContact

Category Popularity

0-100% (relative to Cloud IP PBX and uContact)

Cloud IP PBX

uContact

Communication
18 18%
Communication
82% 82
VoIP
20 20%
VoIP
80% 80
Phone System
13 13%
Phone System
87% 87
Social & Communications
100 100%
Social & Communications
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cloud IP PBX and uContact

Cloud IP PBX Reviews

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uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

What are some alternatives?

When comparing Cloud IP PBX and uContact, you can also consider the following products

ShoreTel - Cloud phone system & contact center software & services

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

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