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Cloud Call Center VS NICE inContact

Compare Cloud Call Center VS NICE inContact and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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  2. » Videos
  3. » Reviews
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Cloud Call Center logo Cloud Call Center

The Service Cloud is a call center management solution, built on a SaaS model, that empowers your company to manage customer service in the cloud. Take a free trial today

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Cloud Call Center Landing page
    Landing page //
    2023-07-15
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Cloud Call Center videos

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Cloud Call Center vs On-Premise Call Center

More videos:

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Cloud Call Center and NICE inContact)

Cloud Call Center

NICE inContact

VoIP
100 100%
VoIP
0% 0
Communication
5 5%
Communication
95% 95
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Call Center Solution
100 100%
Call Center Solution
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cloud Call Center and NICE inContact

Cloud Call Center Reviews

We have no reviews of Cloud Call Center yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Cloud Call Center and NICE inContact, you can also consider the following products

iKcon Infotech - iKconinfotech's Call Center is best for Business

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Adore VOIP Billing - Adore Infotech is the leading company of VoIP Providers for Business. We offer VoIP Software, SIP Server solutions to fulfill Your Business needs.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Ecosmob Call Center Solution - Ecosmob provides call center and contact center solutions and that gives your customer service team the tools they need for accurate routing & faster call resolution.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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