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CliPlace VS Zendesk for Startups

Compare CliPlace VS Zendesk for Startups and see what are their differences

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CliPlace logo CliPlace

Customer Self-Service Portal for HubSpot

Zendesk for Startups logo Zendesk for Startups

Everything you need for seamless customer conversations.
  • CliPlace Landing page
    Landing page //
    2022-09-13

The customer self-service portal for HubSpot allows customers to manage tickets themselves, view change history, and add notes to tickets. Our customer portal is a convenient tool that improves the quality of support.

Not present

CliPlace

Website
cliplace.com
Pricing URL
Official CliPlace Pricing
$ Details
freemium
Platforms
Web
Release Date
2020 July
Edit details

Zendesk for Startups

Website
zendesk.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

CliPlace features and specs

  • Notifications: Notification of ticket status changes or added comments from the support team
  • Customer portal: Personal account of the client with the maximum information on his tickets, contracts, knowledge base
  • Сreation and management of tickets: Ability for the client to manage his tickets and add notes
  • Knowledge Base in Context: Educate your customers with right content in right time
  • Access management: Grant access to all your contacts or select chosen
  • Communication history: Customer personal portal with communication history

Zendesk for Startups features and specs

No features have been listed yet.

CliPlace videos

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Zendesk for Startups videos

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5 Tips to Get Started with Zendesk for Startups

More videos:

  • Review - Zendesk for Startups: Business Rules Basics

Category Popularity

0-100% (relative to CliPlace and Zendesk for Startups)

CliPlace

Zendesk for Startups

Customer Service
100 100%
Customer Service
0% 0
Customer Support
35 35%
Customer Support
65% 65
Help Desk
52 52%
Help Desk
48% 48
CRM
0 0%
CRM
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CliPlace and Zendesk for Startups

CliPlace Reviews

  1. CliPlace helps me improve customer support

    We set a goal to increase the level of customer support. After customer surveys, we realized that they need to be aware of their own tickets. This feature is absent in HubSpot. We found an alternative - CliPlace ticket portal. This contributes greatly to our goal.

    👍 Pros:    Сustomer ticket management|Access settings|Quick update|Ticket reply and commenting|Upload attachments|Branding portal
    👎 Cons:    Few access configurations|Without deals control|Slow support|Unfinished knowledge base

Zendesk for Startups Reviews

We have no reviews of Zendesk for Startups yet.
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What are some alternatives?

When comparing CliPlace and Zendesk for Startups, you can also consider the following products

Clickky's Self-Serve Platform - A self-serve platform to make mobile app promotion easy

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

App Samurai - App Samurai is a mobile marketing technology company providing pinpoint solutions with in-house technologies.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

GoSquared Live Chat - Beautiful, simple, and free live chat for your website

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