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CliPlace VS Sherlock

Compare CliPlace VS Sherlock and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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CliPlace logo CliPlace

Customer Self-Service Portal for HubSpot

Sherlock logo Sherlock

Sherlock provides insights on user engagement for product makers.
  • CliPlace Landing page
    Landing page //
    2022-09-13

The customer self-service portal for HubSpot allows customers to manage tickets themselves, view change history, and add notes to tickets. Our customer portal is a convenient tool that improves the quality of support.

  • Sherlock Landing page
    Landing page //
    2023-09-22

CliPlace features and specs

  • Notifications: Notification of ticket status changes or added comments from the support team
  • Customer portal: Personal account of the client with the maximum information on his tickets, contracts, knowledge base
  • Сreation and management of tickets: Ability for the client to manage his tickets and add notes
  • Knowledge Base in Context: Educate your customers with right content in right time
  • Access management: Grant access to all your contacts or select chosen
  • Communication history: Customer personal portal with communication history

Sherlock features and specs

No features have been listed yet.

CliPlace videos

No CliPlace videos yet. You could help us improve this page by suggesting one.

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Sherlock videos

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Sherlock Is Garbage, And Here's Why

More videos:

  • Review - Sherlock BBC Series 1 review
  • Review - Sherlock BBC Series 2 review

Category Popularity

0-100% (relative to CliPlace and Sherlock)

CliPlace

Sherlock

Customer Service
100 100%
Customer Service
0% 0
User Engagement
0 0%
User Engagement
100% 100
Help Desk
100 100%
Help Desk
0% 0
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CliPlace and Sherlock

CliPlace Reviews

  1. CliPlace helps me improve customer support

    We set a goal to increase the level of customer support. After customer surveys, we realized that they need to be aware of their own tickets. This feature is absent in HubSpot. We found an alternative - CliPlace ticket portal. This contributes greatly to our goal.

    👍 Pros:    Сustomer ticket management|Access settings|Quick update|Ticket reply and commenting|Upload attachments|Branding portal
    👎 Cons:    Few access configurations|Without deals control|Slow support|Unfinished knowledge base

Sherlock Reviews

We have no reviews of Sherlock yet.
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What are some alternatives?

When comparing CliPlace and Sherlock, you can also consider the following products

App Samurai - App Samurai is a mobile marketing technology company providing pinpoint solutions with in-house technologies.

WalkMe - WalkMe is a game-changing platform that instantly simplifies the online user experience.

Clickky's Self-Serve Platform - A self-serve platform to make mobile app promotion easy

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Guideblocks - Guideblocks extends your web app to provide help articles, user onboarding tours, context help...

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