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CliPlace VS Raychat

Compare CliPlace VS Raychat and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

CliPlace logo CliPlace

Customer Self-Service Portal for HubSpot

Raychat logo Raychat

Online customer support
  • CliPlace Landing page
    Landing page //
    2022-09-13

The customer self-service portal for HubSpot allows customers to manage tickets themselves, view change history, and add notes to tickets. Our customer portal is a convenient tool that improves the quality of support.

  • Raychat Landing page
    Landing page //
    2023-05-09

CliPlace features and specs

  • Notifications: Notification of ticket status changes or added comments from the support team
  • Customer portal: Personal account of the client with the maximum information on his tickets, contracts, knowledge base
  • Сreation and management of tickets: Ability for the client to manage his tickets and add notes
  • Knowledge Base in Context: Educate your customers with right content in right time
  • Access management: Grant access to all your contacts or select chosen
  • Communication history: Customer personal portal with communication history

Raychat features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to CliPlace and Raychat)

CliPlace

Raychat

Customer Service
49 49%
Customer Service
51% 51
Help Desk
100 100%
Help Desk
0% 0
SaaS
0 0%
SaaS
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CliPlace and Raychat

CliPlace Reviews

  1. CliPlace helps me improve customer support

    We set a goal to increase the level of customer support. After customer surveys, we realized that they need to be aware of their own tickets. This feature is absent in HubSpot. We found an alternative - CliPlace ticket portal. This contributes greatly to our goal.

    👍 Pros:    Сustomer ticket management|Access settings|Quick update|Ticket reply and commenting|Upload attachments|Branding portal
    👎 Cons:    Few access configurations|Without deals control|Slow support|Unfinished knowledge base

Raychat Reviews

We have no reviews of Raychat yet.
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What are some alternatives?

When comparing CliPlace and Raychat, you can also consider the following products

App Samurai - App Samurai is a mobile marketing technology company providing pinpoint solutions with in-house technologies.

Appunfold - Simplify your product training + increase adoption rates

Clickky's Self-Serve Platform - A self-serve platform to make mobile app promotion easy

Whatfix - Whatfix Enterprise: Enhancing self-service capability of any web product

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

HelpDesk - HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

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