Software Alternatives & Reviews

CliPlace VS HiOperator

Compare CliPlace VS HiOperator and see what are their differences

CliPlace logo CliPlace

Customer Self-Service Portal for HubSpot

HiOperator logo HiOperator

HiOperator is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.
  • CliPlace Landing page
    Landing page //
    2022-09-13

The customer self-service portal for HubSpot allows customers to manage tickets themselves, view change history, and add notes to tickets. Our customer portal is a convenient tool that improves the quality of support.

  • HiOperator Landing page
    Landing page //
    2023-06-23

HiOperator

Pricing URL
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$ Details
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Platforms
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Release Date
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CliPlace features and specs

  • Notifications: Notification of ticket status changes or added comments from the support team
  • Customer portal: Personal account of the client with the maximum information on his tickets, contracts, knowledge base
  • Сreation and management of tickets: Ability for the client to manage his tickets and add notes
  • Knowledge Base in Context: Educate your customers with right content in right time
  • Access management: Grant access to all your contacts or select chosen
  • Communication history: Customer personal portal with communication history

HiOperator features and specs

No features have been listed yet.

CliPlace videos

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HiOperator videos

Liz Tsai HiOperator

Category Popularity

0-100% (relative to CliPlace and HiOperator)
Customer Service
100 100%
0% 0
CRM
0 0%
100% 100
Help Desk
16 16%
84% 84
Customer Support
15 15%
85% 85

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CliPlace and HiOperator

CliPlace Reviews

  1. CliPlace helps me improve customer support

    We set a goal to increase the level of customer support. After customer surveys, we realized that they need to be aware of their own tickets. This feature is absent in HubSpot. We found an alternative - CliPlace ticket portal. This contributes greatly to our goal.

    👍 Pros:    Сustomer ticket management|Access settings|Quick update|Ticket reply and commenting|Upload attachments|Branding portal
    👎 Cons:    Few access configurations|Without deals control|Slow support|Unfinished knowledge base

HiOperator Reviews

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What are some alternatives?

When comparing CliPlace and HiOperator, you can also consider the following products

App Samurai - App Samurai is a mobile marketing technology company providing pinpoint solutions with in-house technologies.

Service - Customer service issues solved for you, on demand, for free.

Clickky's Self-Serve Platform - A self-serve platform to make mobile app promotion easy

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.