Based on our record, Pastel should be more popular than ClientZen. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I recently got into VoC and sentiment analysis; I had never heard of this before, and I thought to try it. I'm still new to this, but so far helped me a lot in my product roadmap, prioritizing tasks, and I have also seen some improvement in client communication and relationship (yep, I know it's hard to believe :))). Maybe it will help you too. I leave a link here about what I'm using: https://clientzen.io/. Source: 11 months ago
Competitors There are a few competitors out there that do something very similar (see https://ruttl.com/, https://usepastel.com/, https://bugherd.com/, https://www.markup.io/). This seems to suggest that there seems to be a general market for such a product. Source: about 1 year ago
Yes, we used Pastel https://usepastel.com and it was very nice overall. - Source: Hacker News / almost 2 years ago
Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Iterate - Get the feedback you need to build better products
productboard - Beautiful and powerful product management.
BugHerd - BugHerd: The Website Feedback Tool for Agencies
Syncly - Surface real customer pains with AI feedback analysis
Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.