Software Alternatives, Accelerators & Startups

ClickHelp VS Jira

Compare ClickHelp VS Jira and see what are their differences

ClickHelp logo ClickHelp

Create, translate, and publish technical documentation easily in one portal, anywhere in the world!

Jira logo Jira

The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.
  • ClickHelp landing 2024.03.19
    landing 2024.03.19 //
    2024-03-19

Here is how ClickHelp makes your tech writing more effective:

  1. Easy to use WYSIWYG topic editor, as well as HTML source mode.
  2. Single-sourcing and content reuse.
  3. In-depth analytics and reporting.
  4. Readability scores and metrics.
  5. Easy importing and exporting. ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc.
  6. Translation ecosystem to create multi-language documentation.
  7. Machine translation support.
  8. API features.
  9. Swagger/OpenAPI Definition import.
  10. RTL language support.
  11. Audit trail and IP Allowlist for enhanced security.
  12. ClickHelp AI

Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.

  • Jira Landing page
    Landing page //
    2023-10-09

ClickHelp

$ Details
paid Free Trial $175.0 / Monthly (Unlimited projects, 500 topics (pages, articles))
Platforms
Web Browser Linux Google Chrome Cloud Mac

Jira

$ Details
paid Free Trial $7.0 / Monthly (Above 10 Users)
Platforms
-

ClickHelp features and specs

  • Flexibility and Power: Rich topic content, Easy migration, Full reader UI customization
  • Collaboration and Teamwork: Cloud hosting, Customizable workflow, Email notifications
  • Single-Sourcing and Content Reuse: Cross-project content reuse, Multi-channel publishing
  • Comprehensive Reader UI: 6 ready Reader UI templates, Patented Full-Text Search engine
  • Analytics and Reporting: Project readiness, Topic ratings
  • Translation and Localization: Translator dashboard
  • ClickHelp AI: Integrations via Zapier
  • IP Allowlist: Mentions in comments
  • Audit Trail: RTL language support

Jira features and specs

No features have been listed yet.

ClickHelp videos

ClickHelp Review - GreeneStep

More videos:

  • Review - ClickHelp 3 Minute Overview
  • Review - ClickHelp - Professional Online Documentation Tool Introduction
  • Review - ClickHelp - Professional Online Documentation Tool Introductionv

Jira videos

Jira Core Walkthrough and Review

More videos:

  • Review - (2018) The NEW Jira Begins Now - Modern Software Development
  • Demo - JIRA in a Nutshell demo video

Category Popularity

0-100% (relative to ClickHelp and Jira)
Document Management
100 100%
0% 0
Project Management
0 0%
100% 100
Knowledge Management
100 100%
0% 0
Task Management
0 0%
100% 100

Questions and Answers

As answered by people managing ClickHelp and Jira.

What makes your product unique?

ClickHelp's answer

ClickHelp stands out for its combination of advanced features, ease of use, and focus on enhancing collaboration and productivity in technical writing teams.

User comments

Share your experience with using ClickHelp and Jira. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ClickHelp and Jira

ClickHelp Reviews

  1. It helps us a lot

    I like ClickHelp as we (my team) created a huge database with this tool and all the content is reusable. That makes the work simpler. We leave comments right inside the topic like in Google Docs. That is perfect! Nothing gets lost. The tool is cloud-based. So, we can work from any place. It happens that I make corrections during my weekend from home. It saves me from the necessity rush to the office. The portal is protected by a password. You may give access to your portal to your colleagues or readers and their permissions will be different. For us, the main advantage is that everything is in order and under control now.

    🏁 Competitors: MadCap Flare, Paligo
    πŸ‘ Pros:    Simple|Intuitive|Reasonable pricing|Feature rich
    πŸ‘Ž Cons:    None so far
  2. Great tool!

    I started to use ClickHelp a couple of years ago. So far it is the only service that gives me the ability to create several manuals from one and the same source. I create the initial document that contains all the information and then generate different outputs hiding and showing some parts of the document. I do not have to copy and paste the passages all the time. One more thing I love is the branding. As a freelancer, I am often engaged in several projects. So I have to take care of the consistency and corporate identity of my documentation for each project. Each company has its own rules. For ClickHelp it is not a problem. What I enjoy as well is that when something goes wrong I can get back to the exact version of the document that I need. All the changes are saved in the version history.

    🏁 Competitors: Paligo
    πŸ‘ Pros:    Reliable|Feature rich|Convenient|Good price

Best 25 Software Documentation Tools 2023
ClickHelp is a cloud-based documentation tool that allows businesses to create, manage, and publish online documentation, knowledge bases, user manuals, and help systems for their products or services.
Source: www.uphint.com
19 Best Online Documentation Software & Tools for 2023
ClickHelp offers a holistic solution for all your documentation needs. Right from authoring and hosting to publishing, ClickHelp assists you across all stages of the document-building process. Collaboration is a breeze for teams as they can work collectively on articles, track historical changes, and stay on top of all activities through internal comments.

Jira Reviews

  1. my experience

    Jira may be extremely sluggish and require a large amount of memory on the client side.

    πŸ‘ Pros:    Affordable price|Affordable
    πŸ‘Ž Cons:    Super simple|Scalable

The Ultimate List of 20 Best AI Work Management Tools
Atlassian Intelligence (preregistration): Jira leverages artificial intelligence to automate various tasks, including summarizing meeting minutes, answering questions, converting natural language queries into JQL or SQL, and offering instant assistance through virtual agents in Slack and Microsoft Teams, accelerating work and enhancing user experience.
Source: ppm.express
12 Best ClickUp Alternatives for Innovative Management in 2023
Benefits of Jira compared to ClickUp: Jira is an open and integrated platform that doesn’t limit you to any apps. Even though ClickUp has many integrations, Jira can be used with any app and customized to your needs as far as integrations go.
Source: ayanza.com
Plane: Open-Source Alternative to Jira | Hacker News
Another feature Plane probably has: not being horribly laggy. You could make a ticket in Jira with a bunch of links or whatever the hell it is that makes Jira load so slowly, and make an identical ticket in Plane, and compare the loading times. From my Jira experiences it shouldn't be hard to be 10x faster.
10 Best Software For Project Management in 2022
Jira is a project management software for planning and tracking software development projects from concept to release. It is most functional when used for agile product marketing or implementing Scrum, a methodology for executing particularly complex projects.
Source: medium.com
14 Best Wrike Alternatives For Project Management In 2022
Getting into more serious, feature rich alternatives to Wrike, we’ve got Jira. This is one of our top Wrike alternatives, and for good reason. With Jira, which is often used by engineering and software development teams, you can view your projects a number of ways, from Kanban to Scrum boards, and you can visualize a great level of detail using the report generation options....
Source: hive.com

Social recommendations and mentions

Based on our record, ClickHelp seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ClickHelp mentions (3)

  • 7 Best Alternatives To MadCap Flare
    Clickhelp ClickHelp is an good option for companies looking for a new help authoring tool. ClickHelp is an up-to-date cloud-based documentation platform for teams who want to create, host, and maintain online software guides, knowledge bases, context help, and instructions. ClickHelp lets you to collaborate effectively with subject matter experts using the online portal, and publish documentation to a range of... - Source: dev.to / about 1 year ago
  • Good documentation platforms
    I use ClickHelp, it provides all features you mentioned. You can learn more here: https://clickhelp.com/. Source: about 2 years ago
  • Technical Writing Tools
    I used to work with Oxygen XML Author and easyDITA, which would be too expensive and might be overkill imo, so I was thinking about Madcap Flare or ClickHelp. Source: about 3 years ago

Jira mentions (0)

We have not tracked any mentions of Jira yet. Tracking of Jira recommendations started around Mar 2021.

What are some alternatives?

When comparing ClickHelp and Jira, you can also consider the following products

MadCap Flare - Documentation for Any Audience, Language or Format

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Dr.Explain - Dr.Explain software is a help file authoring tool.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.