Software Alternatives & Reviews

ClickHelp VS HelpKit

Compare ClickHelp VS HelpKit and see what are their differences

ClickHelp logo ClickHelp

Create, translate, and publish technical documentation easily in one portal, anywhere in the world!

HelpKit logo HelpKit

HelpKit is the best way to create a self-service knowledge base with Notion. It's super fast, optimized for search engines and it also has a embeddable web widget that you can be installed on your website.
  • ClickHelp landing 2024.03.19
    landing 2024.03.19 //
    2024-03-19

Here is how ClickHelp makes your tech writing more effective:

  1. Easy to use WYSIWYG topic editor, as well as HTML source mode.
  2. Single-sourcing and content reuse.
  3. In-depth analytics and reporting.
  4. Readability scores and metrics.
  5. Easy importing and exporting. ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc.
  6. Translation ecosystem to create multi-language documentation.
  7. Machine translation support.
  8. API features.
  9. Swagger/OpenAPI Definition import.
  10. RTL language support.
  11. Audit trail and IP Allowlist for enhanced security.
  12. ClickHelp AI

Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.

  • HelpKit Landing page
    Landing page //
    2022-06-30

HelpKit is the perfect tool for creating your knowledge base, help center or documentation in the shortest possible time. It is powered by the best content management system in the world: Notion.

You write your help articles in Notion and HelpKit takes care of the rest. It's as simple as that. HelpKit is powerful, flexible, and allows you to create and maintain a knowledge base that lasts.

You can also embed a ๐ŸŽ›๏ธ Widget on your website to provide customer support any time they need it. HelpKit is also optimized for ๐Ÿ” SEO so that search engines easily find your website. Oh, and did we tell you that HelpKit pages load up ๐Ÿ’จ faster than default Notion pages as well?! ๐Ÿ˜Ž

Creating content, answering questions, and adding tutorial videos has never been easier. There's no need for coding or technical knowledge, just sign up and get started!

ClickHelp

$ Details
paid Free Trial $175.0 / Monthly (Unlimited projects, 500 topics (pages, articles))
Platforms
Web Browser Linux Google Chrome Cloud Mac

ClickHelp features and specs

  • Flexibility and Power: Rich topic content, Easy migration, Full reader UI customization
  • Collaboration and Teamwork: Cloud hosting, Customizable workflow, Email notifications
  • Single-Sourcing and Content Reuse: Cross-project content reuse, Multi-channel publishing
  • Comprehensive Reader UI: 6 ready Reader UI templates, Patented Full-Text Search engine
  • Analytics and Reporting: Project readiness, Topic ratings
  • Translation and Localization: Translator dashboard
  • ClickHelp AI: Integrations via Zapier
  • IP Allowlist: Mentions in comments
  • Audit Trail: RTL language support

HelpKit features and specs

No features have been listed yet.

ClickHelp videos

ClickHelp Review - GreeneStep

More videos:

  • Review - ClickHelp 3 Minute Overview
  • Review - ClickHelp - Professional Online Documentation Tool Introduction
  • Review - ClickHelp - Professional Online Documentation Tool Introductionv

HelpKit videos

How to Create a Knowledge Base with Notion

More videos:

  • Tutorial - InvitePay HelpKit | How To Do Survey Tasks

Category Popularity

0-100% (relative to ClickHelp and HelpKit)
Document Management
100 100%
0% 0
Knowledge Base
0 0%
100% 100
Knowledge Management
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing ClickHelp and HelpKit.

What makes your product unique?

ClickHelp's answer

ClickHelp stands out for its combination of advanced features, ease of use, and focus on enhancing collaboration and productivity in technical writing teams.

User comments

Share your experience with using ClickHelp and HelpKit. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ClickHelp and HelpKit

ClickHelp Reviews

  1. It helps us a lot

    I like ClickHelp as we (my team) created a huge database with this tool and all the content is reusable. That makes the work simpler. We leave comments right inside the topic like in Google Docs. That is perfect! Nothing gets lost. The tool is cloud-based. So, we can work from any place. It happens that I make corrections during my weekend from home. It saves me from the necessity rush to the office. The portal is protected by a password. You may give access to your portal to your colleagues or readers and their permissions will be different. For us, the main advantage is that everything is in order and under control now.

    ๐Ÿ Competitors: MadCap Flare, Paligo
    ๐Ÿ‘ Pros:    Simple|Intuitive|Reasonable pricing|Feature rich
    ๐Ÿ‘Ž Cons:    None so far
  2. Great tool!

    I started to use ClickHelp a couple of years ago. So far it is the only service that gives me the ability to create several manuals from one and the same source. I create the initial document that contains all the information and then generate different outputs hiding and showing some parts of the document. I do not have to copy and paste the passages all the time. One more thing I love is the branding. As a freelancer, I am often engaged in several projects. So I have to take care of the consistency and corporate identity of my documentation for each project. Each company has its own rules. For ClickHelp it is not a problem. What I enjoy as well is that when something goes wrong I can get back to the exact version of the document that I need. All the changes are saved in the version history.

    ๐Ÿ Competitors: Paligo
    ๐Ÿ‘ Pros:    Reliable|Feature rich|Convenient|Good price

Best 25 Software Documentation Tools 2023
ClickHelp is a cloud-based documentation tool that allows businesses to create, manage, and publish online documentation, knowledge bases, user manuals, and help systems for their products or services.
Source: www.uphint.com
19 Best Online Documentation Software & Tools for 2023
ClickHelp offers a holistic solution for all your documentation needs. Right from authoring and hosting to publishing, ClickHelp assists you across all stages of the document-building process. Collaboration is a breeze for teams as they can work collectively on articles, track historical changes, and stay on top of all activities through internal comments.

HelpKit Reviews

We have no reviews of HelpKit yet.
Be the first one to post

Social recommendations and mentions

Based on our record, ClickHelp should be more popular than HelpKit. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ClickHelp mentions (3)

  • 7 Best Alternatives To MadCap Flare
    Clickhelp ClickHelp is an good option for companies looking for a new help authoring tool. ClickHelp is an up-to-date cloud-based documentation platform for teams who want to create, host, and maintain online software guides, knowledge bases, context help, and instructions. ClickHelp lets you to collaborate effectively with subject matter experts using the online portal, and publish documentation to a range of... - Source: dev.to / about 1 year ago
  • Good documentation platforms
    I use ClickHelp, it provides all features you mentioned. You can learn more here: https://clickhelp.com/. Source: about 2 years ago
  • Technical Writing Tools
    I used to work with Oxygen XML Author and easyDITA, which would be too expensive and might be overkill imo, so I was thinking about Madcap Flare or ClickHelp. Source: about 3 years ago

HelpKit mentions (2)

  • How Dominik Sobe got his micro-SaaS Helpkit to $2500 MRR in 6 months.
    The idea he settled on was Helpkit โ€“ an app that turns Notion documents into a beautiful help centre website. Source: almost 2 years ago
  • How to get notion page content using the notion page public url?
    I came across few notion based services where they ask you to paste your page's public URL & then somehow they get the page data. As of now I am using notion API to get the content of the page, so the user needs to connect notion before I can access their page content which is not the case in services like Potion & helpkit.so . Source: over 2 years ago

What are some alternatives?

When comparing ClickHelp and HelpKit, you can also consider the following products

MadCap Flare - Documentation for Any Audience, Language or Format

Stonly - Create interactive step-by-step guides

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Notaku - Create your startup essential websites using Notion as CMS

Dr.Explain - Dr.Explain software is a help file authoring tool.

Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.