Software Alternatives, Accelerators & Startups

ClickDesk VS Matrix.org

Compare ClickDesk VS Matrix.org and see what are their differences

ClickDesk logo ClickDesk

Leading live chat and help desk software. Customize your chat widget, interact with web visitors in real time, answer customer tickets and boost conversions

Matrix.org logo Matrix.org

Matrix is an open standard for decentralized persistent communication over IP.
  • ClickDesk Landing page
    Landing page //
    2018-09-30
  • Matrix.org Landing page
    Landing page //
    2023-07-21

ClickDesk videos

clickdesk livechat review

More videos:

  • Review - ClickDesk Screen Sharing Review
  • Tutorial - ClickDesk live chat setup tutorial - Dashboard

Matrix.org videos

No Matrix.org videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to ClickDesk and Matrix.org)
Customer Support
100 100%
0% 0
Communication
0 0%
100% 100
Help Desk
100 100%
0% 0
Group Chat & Notifications

User comments

Share your experience with using ClickDesk and Matrix.org. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare ClickDesk and Matrix.org

ClickDesk Reviews

A ClickDesk Alternative that scales with your business.
With over 750+ integrations Kayako is way ahead of the competition. As one of the best ClickDesk alternatives, Kayako enables you to connect to all the apps your team already uses. As your business grows automation becomes crucial and Kayako helps save you time and money through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com

Matrix.org Reviews

Top 10 Team Chat Software for a Self-Hosted environment specifically designed for Large Enterprises
Matrix.org never charges. It's completely free. Its free servers are open to all for public registrations.

Social recommendations and mentions

Based on our record, Matrix.org seems to be more popular. It has been mentiond 583 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ClickDesk mentions (0)

We have not tracked any mentions of ClickDesk yet. Tracking of ClickDesk recommendations started around Mar 2021.

Matrix.org mentions (583)

  • Discord has been using ML to determine the gender and age of some of its users
    The beginning of enshitification of discord (while 100% expected) for some reason hits harder then any other service I've used throughout all these years. It has entirely replaced social media for me. It just felt more organic to me then anything else. So... Since I've heard about the ads coming to discord, and I have looked into alternatives. They do exist, in varying quality, and there are programs for some of... - Source: Hacker News / about 1 month ago
  • Qilin: A Starter Project Template For Every Open Source Project
    GitHub Discussions can also be a great place for support as long as these are regularly monitored. Another option along the same lines is Discourse and the Open Source Matrix which is used by quite a few Open Source and community-based projects. - Source: dev.to / 3 months ago
  • A man has been swatted 47 times for making a joke about Norm Macdonald
    Tangential: the article notes that Telegram is an “encrypted messaging app”. While this is technically true, it's worth keeping in mind that it's not end-to-end encrypted, so it's less secure in that regard than, say, Signal or even WhatsApp. Telegram does have opt-in end-to-end encrypted one-on-one chats, but those are very inconvenient to use. For a properly encrypted chat app, including group chats (opt-in),... - Source: Hacker News / 4 months ago
  • Launching Default End-to-End Encryption on Messenger
    I'd love something like the Matrix [0] data model (JSON messages aggregated in an eventually-consistent chatroom CRDT) transmitted over something like simplex for metadata resistance. [0] https://matrix.org. - Source: Hacker News / 6 months ago
  • Meta is pulling the plug on Messenger chats on Instagram
    Trillian mod here. There's this new thing called Beeper, works on matrix.org. It's not as the good old times, but I'm currently using whatsapp, FB messenger, discord, telegram, signal, imessage and a few more. It's not Cerulean experience, but it's... Slowly improving. Source: 7 months ago
View more

What are some alternatives?

When comparing ClickDesk and Matrix.org, you can also consider the following products

Olark - Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.