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Click2Coach VS PlayVox

Compare Click2Coach VS PlayVox and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Click2Coach logo Click2Coach

Click2Coach solution helps with upfront training of agents, using real customer interaction scenarios and examples.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Click2Coach Landing page
    Landing page //
    2023-09-19
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Click2Coach videos

+ Add

Ron Strandin, Click2Coach Cloud

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Click2Coach and PlayVox)

Click2Coach

PlayVox

VoIP
100 100%
VoIP
0% 0
Communication
15 15%
Communication
85% 85
Work Management
0 0%
Work Management
100% 100
HR
100 100%
HR
0% 0

User comments

Share your experience with using Click2Coach and PlayVox. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Click2Coach and PlayVox

Click2Coach Reviews

Best Call Center Software: The Complete List (2020 Update)
Envision's Click2Coach solution helps with the training of the agents in your business. They use real customer interaction scenarios to help develop your agents to effectively handle calls as well as providing ongoing coaching to make them highly engaged.
Source: biz30.timedoctor.com

PlayVox Reviews

We have no reviews of PlayVox yet.
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What are some alternatives?

When comparing Click2Coach and PlayVox, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

SIP3.IO TAPIR - VoIP troubleshooting, customer experience, and network performance management

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

CloudCall - Communication software for your CRM

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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