Keep your customers involved in your product development.
ClearFlask is an all-in-one product feedback platform to vote on feature requests, show off a development roadmap and keep everyone informed with announcements.
💬 Customer Feedback: Collect feedback from all your channels into a single funnel. Allow your users discuss and vote on ideas and join in the conversation.
⚖️ Prioritize your backlog: Powerful dashboard to manage incoming feedback and turn it into actionable, prioritized tasks.
🗒️ Public Roadmap: Show your progress and upcoming features in a product roadmap to get your users excited.
📢 Announcements: Let everyone know when you release a new feature. Activate users waiting for a particular feature.
TLDR: Close the feedback-loop between your product and your customers.
No features have been listed yet.
Based on our record, Enchant should be more popular than ClearFlask. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I am not sure if they are fully what you are after but I am aware of Fider, Cleardesk and astuto. Source: about 1 year ago
- UserVoice (Market leader, enterprise only) - ClearFlask (Scalable pricing, customizable, I operate this one) - Canny (Scalable pricing, highly focused, great design). Source: about 3 years ago
At Enchant (https://enchant.com): - We launched without billing. Early customers used the product for free until we eventually built out billing - We offer data imports from competitors. It's a semi-automated process - sometimes there's existing working code, sometimes it needs tweaking, sometimes it gets written as part of the process. Either way, it's a win if it helps someone make a purchase decision. - We... - Source: Hacker News / 7 months ago
We[0] use Ruby without Rails - Sinatra for the most part. I started the codebase over a decade ago now, and at the time Rails felt a little heavy (inline with your comments). That said, Rails does let you get started pretty quickly without needing much of anything else. Rails has more magic. If you prefer less magic, then Sinatra is the way. https://enchant.com. - Source: Hacker News / over 1 year ago
For our own SaaS[0], we provide a timed trial. But we regularly provide trial extensions because reality of business is that it takes time to get everybody on board and onboarded. Reading this post, I suspect '30 days of use' would result in less 'please extend the trial' emails and would mean less friction during the trial. However, there is a tradeoff: when somebody reaches out for a trial extension, it may be... - Source: Hacker News / over 1 year ago
In the space we[1] operate, there's no shortage of competitors. Over the years, I've seen that those who can unlock marketing see a lot more success, even with a shittier product. As a developer-turned-founder, a lot of marketing feels sleazy. Was it always this way? So much link-bait, fluffy posts that are really big ads, shallow content just for SEO, upvoting-rings on platforms, etc. There's so few who seem to... - Source: Hacker News / over 2 years ago
Upvoty - User feedback in 1 simple overview 🔥
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Fider - Fider is an open source, cross platform and free to use customer feedback platform for companies...
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support