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Clarity Connect VS Genesys

Compare Clarity Connect VS Genesys and see what are their differences

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Clarity Connect logo Clarity Connect

The best contact center for Skype for Business

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • Clarity Connect Landing page
    Landing page //
    2023-03-14
  • Genesys Landing page
    Landing page //
    2023-09-13

Clarity Connect videos

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Genesys videos

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Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to Clarity Connect and Genesys)

Clarity Connect

Genesys

CRM
100 100%
CRM
0% 0
Communication
10 10%
Communication
90% 90
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Clarity Connect and Genesys

Clarity Connect Reviews

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Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

What are some alternatives?

When comparing Clarity Connect and Genesys, you can also consider the following products

iFree Skype Recorder - iFree Skype Recorder is a powerful and easy-to-use tool for recording Skype voice conversations.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Interactive Intelligence CaaS - Interactive Intelligence was acquired by Genesys in 2016

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

8x8 Virtual Office - Use your iPhone, iPad or iPod touch to make and receive calls using your 8x8 Virtual Office phone...

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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