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InsightSquared - #1 for Salesforce.com Pipeline forecasting, profitability analysis, activity tracking: all the small business intelligence you need. Works using CRM data and automatic syncing.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Aviso - Aviso provides predictive analytics software to help sales organizations optimize their performance and exceed revenue goals using machine learning algorithms and portfolio management techniques.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Sidekick by Hubspot - Customer insight integrated with your email tools.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support