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CiviCRM VS SugarCRM

Compare CiviCRM VS SugarCRM and see what are their differences

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CiviCRM logo CiviCRM

A Constituent relationship management for the Civic Sector

SugarCRM logo SugarCRM

SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market.
  • CiviCRM Landing page
    Landing page //
    2021-10-18
  • SugarCRM Landing page
    Landing page //
    2023-01-11

CiviCRM videos

+ Add

2014 CiviCRM User Summit Review

More videos:

  • Review - CiviLive: COVID-19 – Using WordPress & CiviCRM
  • Review - CiviCRM for Absolute Beginners

SugarCRM videos

+ Add

SugarCRM Review - CRM software review

More videos:

  • Demo - SugarCRM Demo

Category Popularity

0-100% (relative to CiviCRM and SugarCRM)

CiviCRM

SugarCRM

CRM
14 14%
CRM
86% 86
Sales
14 14%
Sales
86% 86
Sales Workflow
23 23%
Sales Workflow
77% 77
CRM Platforms
0 0%
CRM Platforms
100% 100

User comments

Share your experience with using CiviCRM and SugarCRM. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CiviCRM and SugarCRM

CiviCRM Reviews

We have no reviews of CiviCRM yet.
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SugarCRM Reviews

Top 9 Best Copper CRM Alternatives for Businesses in 2023
SugarCRM integrates sales, marketing, and customer support. It avoids busy work and adds to increased productivity by automating important procedures. Because the solution is easily customizable, you can change workflows and modules to meet your specific business requirements.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
SugarCRM is a software company that offers a CRM divided into Sugar Market, Sugar Sell, Sugar Serve, and Sugar Discover. SugarCRM Sell is a SaaS sales automation software and competes against Salesforce in this sector. This solution provides adequate data to help users reach out to customers.
Source: bstrategyhub.com
14 Best Copper CRM Alternatives to Use in 2022
SugarCRM brings sales, marketing, and customer service together. By automating key processes, it eliminates busywork and contributes to improved productivity. Since the tool is easy to customize, you can modify workflows and modules according to your business needs. This sales and marketing automation platform allows you to capture the attention of prospects and convert them...
Source: www.bigcontacts.com

Social recommendations and mentions

Based on our record, CiviCRM seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CiviCRM mentions (10)

  • Self hosted club management software
    Apart from Admidio which has already been mentioned, another option to explore is CiviCRM. Source: about 1 year ago
  • Is it possible for a political candidate to run completely off of free press?
    As a software developer, I looked at some of what they did, and some of what is commercially available for candidates. The guy who won in the races I ran in was spending $1500/month for a website that was a simple brochure. Something that could be set up for even folks running for school board might be a simple hosted brochure/blog site with Wordpress as a front-end, with CivCRM keeping track of volunteers and... Source: about 1 year ago
  • Looking for a membership management system
    Https://civicrm.org/ [this works with a cms like drupal, wordpress, joomla etc]. Source: almost 2 years ago
  • CRM for a freelancer / for software related companies
    So far I found Chatwoot, CiviCRM, Corteza, ERPNext, EspoCRM, Dolibarr, Odoo, OroCRM, Mautic, SuiteCRM and X2CRM and there are probably even much more available. It seems that Odoo and ERPNext are huge but also very flexible (with many extensions available). Source: about 2 years ago
  • Management of non-profit organisation
    If you are already using wordpress, you may also want to look at CiviCRM [https://civicrm.org/] for managing members etc. It is used by non-profit orgs. Source: about 2 years ago
View more

SugarCRM mentions (0)

We have not tracked any mentions of SugarCRM yet. Tracking of SugarCRM recommendations started around Mar 2021.

What are some alternatives?

When comparing CiviCRM and SugarCRM, you can also consider the following products

EspoCRM - EspoCRM is open source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the type.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Mautic - Mautic is marketing automation software (email, social, & more).

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Crust CRM - Crust CRM is an open source CRM with features like lead and account management, product management...

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

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