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CivicConnect VS Genesys Cloud

Compare CivicConnect VS Genesys Cloud and see what are their differences

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CivicConnect logo CivicConnect

CivicConnect is a cloud-based platform, helping public agencies to connect with their constituents and deliver better and efficient services

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • CivicConnect Landing page
    Landing page //
    2022-04-22
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

CivicConnect videos

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Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to CivicConnect and Genesys Cloud)

CivicConnect

Genesys Cloud

Gov Tech
100 100%
Gov Tech
0% 0
Communication
0 0%
Communication
100% 100
ERP
100 100%
ERP
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing CivicConnect and Genesys Cloud, you can also consider the following products

Accela - Accela provides government software that streamlines land, permitting, asset, licensing, legislative management, and resource management.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

GovPilot - GovPilot is a cloud-based government management platform that aims to improve the efficiency and performance of governmental organizations with an affordable and scalable software-as-a-service (SaaS).

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

AWS GovCloud - Isolated AWS Region designed to allow US government agencies and customers to move sensitive workloads into the cloud.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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