Based on our record, Cisco Meraki should be more popular than Freshservice. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Interestingly - I work in IT - I’d be very surprised if Cisco didn’t put up a fight to another company using the same name - https://meraki.cisco.com - unlike the mlms products, ciscos is actually pretty good, if a little pricey. Source: over 1 year ago
Cisco - https://meraki.cisco.com/ - https://www.cisco.com/c/en/us/solutions/small-business/networking/routers.html - https://www.cisco.com/c/en/us/solutions/small-business.html. Source: almost 2 years ago
Forgive me that this is exact opposite of their wishes to manage it locally. Meraki is cloud-based admin panel, but man, it's easy to take care of. It has its critics, naturally, usually by comparing it to Palo Alto or Fortinet. But those require real expertise to manage, that takes time and lots of training. Yet it's light years better than Ubiquiti. If they can handle the price, it's quite nice. Source: almost 2 years ago
Meraki is a popular brand name - will that cause any problems? https://meraki.cisco.com/ I wonder if you would need to change it. It was the first thing I thought of when I saw your title. Source: about 2 years ago
Network & Telephony - These are some other areas you'll probably have to wrangle at some point. Depending on your budget, skills, and time, Meraki might be the best "Easy button" for your network needs -- a top to bottom Meraki network (Firewall, Switches, APs) will make for very easy management, but it doesn't come super cheap either. If you're looking for something more affordable, but still intuitive,... Source: about 2 years ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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