Cisco IOS Voice XML Browser VS PlayVox
Compare Cisco IOS Voice XML Browser VS PlayVox and see what are their differences
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Cisco IOS Voice XML Browser
KOOKOO
Five9
Genesys
Aspect Prophecy
inContact
Avaya Voice Portal
contactSPACE
PlayVox
Scorebuddy
ActivTrak
Five9
Calabrio ONE
Stella Connect
Observe.AI
Genesys
Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
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KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
Aspect Prophecy - Aspect Prophecy is a powerful, entirely standards-based platform for speech, IVR, and SIP VoIP...