Software Alternatives, Accelerators & Startups

Cisco Business Edition 6000 VS NICE inContact

Compare Cisco Business Edition 6000 VS NICE inContact and see what are their differences

Cisco Business Edition 6000 logo Cisco Business Edition 6000

This collaboration solution offers a simple IP system and much more. It’s built to improve business processes and communication for midsize businesses.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Cisco Business Edition 6000 Landing page
    Landing page //
    2023-10-06
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Cisco Business Edition 6000 videos

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NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Cisco Business Edition 6000 and NICE inContact)
Enterprise Communication
Communication
4 4%
96% 96
Call Center Software
7 7%
93% 93
Customer Support
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cisco Business Edition 6000 and NICE inContact

Cisco Business Edition 6000 Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Cisco Business Edition 6000 and NICE inContact, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

GlobalMeet Collaboration - From cloud PBX to conference calls and meetings to online events, GlobalMeet is a business communications platform that helps take you where you need to go.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.