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CircleLoop VS Aircall

Compare CircleLoop VS Aircall and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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CircleLoop logo CircleLoop

Web-based business telephony system with native app support

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • CircleLoop Landing page
    Landing page //
    2022-03-16
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

CircleLoop features and specs

  • Flexibility
    CircleLoop offers flexibility with its cloud-based system, allowing users to make and receive calls on various devices such as desktops and mobile phones.
  • Integrations
    The platform integrates with popular software like HubSpot, Zoho, and Pipedrive, which helps streamline business operations and enhances productivity.
  • No Contract
    CircleLoop operates on a pay-as-you-go model without long-term contracts, making it easier for businesses to scale or adjust their services as needed.
  • Feature-Rich
    Includes a variety of features such as call recording, voicemail transcription, and analytics, which can enhance communication and performance tracking.

Possible disadvantages of CircleLoop

  • Limited International Presence
    CircleLoop may have limitations in international call rates and phone number availability compared to more established global VoIP providers.
  • Requires Reliable Internet
    As a VoIP service, a reliable and stable internet connection is crucial for optimal performance, which may be an issue for users with poor internet quality.
  • Potential Complexity
    For businesses that are not familiar with cloud-based phone systems, there might be a learning curve to unlock its full potential and features.
  • Limited Advanced Features
    May lack some advanced features that are available with other, more mature VoIP solutions, potentially limiting options for large enterprises with complex needs.

Aircall features and specs

  • Ease of Use
    Aircall offers an intuitive and user-friendly interface that simplifies the onboarding process and daily use for teams of any size.
  • Integration Capabilities
    Aircall seamlessly integrates with a variety of popular CRM and help desk software, enhancing productivity and enabling better workflow automation.
  • Scalability
    The platform is scalable to support growing businesses, allowing easy addition of new users and phone lines without major system overhauls.
  • Remote Work Support
    Aircall facilitates remote work by offering features like virtual phone numbers, call forwarding, and the ability to make calls from any location with internet access.
  • Analytics and Reporting
    Provides detailed analytics and reporting features that help businesses monitor call performance, track KPIs, and make informed decisions.

Possible disadvantages of Aircall

  • Cost
    Aircall can be relatively expensive, particularly for smaller businesses, with pricing plans that may not suit tight budgets.
  • Call Quality Issues
    Some users have reported intermittent call quality issues, including dropped calls and poor audio quality, which can affect customer satisfaction.
  • Limited Customization
    The platform offers limited customization options for certain features, which may not meet the specific needs of all businesses.
  • Customer Support
    While generally helpful, customer support can sometimes be slow to respond, leading to delays in resolving urgent issues.
  • Dependency on Internet
    As a cloud-based solution, the quality and reliability of Aircall's service are highly dependent on the internet connection, making it less reliable in areas with poor connectivity.

CircleLoop videos

+ Add

How Do The CircleLoop Mobile Apps Work?

More videos:

  • Review - CircleLoop A Cloud Based Phone System - Intro Webinar
  • Review - CircleLoop - Next Generation Intercom Phone System Integration

Aircall videos

+ Add

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to CircleLoop and Aircall)

CircleLoop

Aircall

Communication
3 3%
Communication
97% 97
VoIP
8 8%
VoIP
92% 92
Enterprise Communication
2 2%
Enterprise Communication
98% 98
Call Center Software
0 0%
Call Center Software
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CircleLoop and Aircall

CircleLoop Reviews

We have no reviews of CircleLoop yet.
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Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Aircall seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CircleLoop mentions (0)

We have not tracked any mentions of CircleLoop yet. Tracking of CircleLoop recommendations started around Mar 2021.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: almost 2 years ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 2 years ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 3 years ago

What are some alternatives?

When comparing CircleLoop and Aircall, you can also consider the following products

VoiceIQ.ai - VoiceIQ is the intelligent phone system for businesses that need to automate the busy work and capture insight from every call

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

NUACOM - All-in-One VoIP Business Phone System with 100+ features and integrations that will boost your sales and improve customer services. Discover the power of VoIP for seamless and cost-effective communication & Boost productivity and drive revenue.

CloudTalk - Work locally, grow globally

Grasshopper - Grasshopper enables entrepreneurs to build a virtual office that connects callers to employees, wherever they are.

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