Software Alternatives, Accelerators & Startups

Churnzero VS SmartSupport

Compare Churnzero VS SmartSupport and see what are their differences

Churnzero logo Churnzero

ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

SmartSupport logo SmartSupport

SmartSupport is a cutting-edge knowledge base and community forum management platform.
  • Churnzero Landing page
    Landing page //
    2019-01-29
  • SmartSupport Landing page
    Landing page //
    2022-05-05

Churnzero videos

A Day in the Life of a CSM Using ChurnZero

More videos:

  • Review - Introduction to ChurnZero

SmartSupport videos

No SmartSupport videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Churnzero and SmartSupport)
Customer Success
93 93%
7% 7
Facility Management
0 0%
100% 100
Help Desk
100 100%
0% 0
CRM
100 100%
0% 0

User comments

Share your experience with using Churnzero and SmartSupport. For example, how are they different and which one is better?
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Social recommendations and mentions

SmartSupport might be a bit more popular than Churnzero. We know about 1 link to it since March 2021 and only 1 link to Churnzero. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Churnzero mentions (1)

  • CRM for Small IT Business
    I noticed that Zoho, just like many other CRM solutions tend to focus on sales alone, and doesn't fit a subscription model very well. So once you have a bunch of deals in the pipeline, you'll want to close them as 'won'; However, if you have customers on subscriptions with expiration dates, renewals, etc. One way to manage that is to pair zoho or hubspot with an application that supports existing customers,... Source: about 2 years ago

SmartSupport mentions (1)

  • Yup it’s rigged
    Zooescape is a good place to learn or to get better by trying things out. I also play on safeharbor.com but there are too many quitters, babies, and annoying people playing there. My do-not-play list on Safe Harbor is a mile long. On Zooescape my do-not-play list is empty. Source: about 2 years ago

What are some alternatives?

When comparing Churnzero and SmartSupport, you can also consider the following products

Totango - Totango is a Customer Success Software Platform

Email Spaces - Email Spaces by Moxie Software provides quick and personal email management solution.

Gainsight - Customer Success for the New Enterprise

SmartKarrot - Comprehensive customer success platform designed for ease of use. Software has been specifically architected to address account churn, client retention, and expansion goals whilst providing your customers with the best experience.

ClientSuccess - Reduce churn and increase revenue with the true customer success management platform.

urbest - Simplifying Property Management