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Checkbox Survey VS Zonka Feedback

Compare Checkbox Survey VS Zonka Feedback and see what are their differences

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Checkbox Survey logo Checkbox Survey

Professional, easy to use online survey and data collection software at an affordable price.

Zonka Feedback logo Zonka Feedback

Top feedback app designed to collect customer feedback on iPad & Android tablets, Online Surveys on Website, Mobile, Email & SMS. Track NPS & Other Metrics.
  • Checkbox Survey Landing page
    Landing page //
    2023-06-11
  • Zonka Feedback Landing page
    Landing page //
    2023-07-04

Checkbox Survey features and specs

  • Ease of Use
    Checkbox Survey offers a user-friendly interface allowing users to quickly create, distribute, and analyze surveys without needing technical skills.
  • Customization
    The platform provides extensive customization options, including themes, templates, and question types, enabling users to tailor surveys to their specific needs.
  • Advanced Analytics
    Checkbox Survey offers robust reporting and analytics tools, which allow users to gain deep insights from survey data and visualize results effectively.
  • Integration Capabilities
    The software supports integration with various third-party applications and tools, making it easier to sync survey data with other systems.
  • Security and Compliance
    Checkbox Survey ensures high levels of data security and complies with industry standards, including GDPR, which is critical for handling sensitive information.

Possible disadvantages of Checkbox Survey

  • Pricing
    The pricing model may be considered high for small businesses or individual users, potentially making it less accessible for budget-conscious entities.
  • Learning Curve for Advanced Features
    While the basic features are easy to use, there may be a steeper learning curve for utilizing more advanced and customized features effectively.
  • Limited Free Version
    Checkbox Survey's free version offers limited features and functionality, which might not be sufficient for users looking to conduct comprehensive surveys without a subscription.
  • Customer Support
    Some users have reported that customer support response times can be slower than expected, which could be an issue for those needing immediate assistance.
  • Mobile Optimization
    Although the platform is generally responsive, there may be occasional issues with survey display and functionality on mobile devices.

Zonka Feedback features and specs

  • User-Friendly Interface
    Zonka Feedback provides a clean and intuitive interface that makes it easy for users to create, customize, and deploy surveys without a steep learning curve.
  • Multi-Channel Survey Distribution
    The platform allows for surveys to be distributed through various channels, including email, SMS, QR codes, and mobile apps, offering flexibility and reach.
  • Real-Time Reporting
    Zonka Feedback offers real-time reporting and analytics, enabling timely insights and allowing businesses to act on feedback quickly.
  • Customizable Templates
    A variety of customizable templates are available, allowing businesses to tailor surveys to their specific needs and branding guidelines.
  • Integrations
    The tool integrates seamlessly with popular CRM, email marketing, and other business software, streamlining workflows and enhancing data usability.

Possible disadvantages of Zonka Feedback

  • Pricing
    Some users find Zonka Feedback to be on the pricier side, particularly for small businesses or startups with limited budgets.
  • Customization Limitations
    While customizable, certain advanced customization options may be limited or require additional technical knowledge or support.
  • Learning Curve for Advanced Features
    While the basic interface is user-friendly, some of the more advanced features may have a steeper learning curve, potentially requiring more time to fully utilize.
  • Limited Offline Capabilities
    The tool's offline features may not be as robust as some competitors, which could be a drawback for businesses needing consistent feedback collection in offline environments.
  • Response Limit
    Certain pricing tiers may come with a cap on the number of survey responses, which could be restrictive for larger businesses or high-traffic surveys.

Analysis of Zonka Feedback

Overall verdict

  • Zonka Feedback is generally well-regarded by its users and considered to be a good choice for businesses looking to enhance their customer feedback management process. Its comprehensive feature set, ease of use, and robust analytics make it suitable for various industries.

Why this product is good

  • Zonka Feedback is a versatile survey and customer feedback platform that offers a range of features designed to help businesses gather, analyze, and act on customer feedback efficiently. It provides tools for creating customized surveys, capturing real-time responses, and generating detailed reports and analytics. It is often praised for its user-friendly interface, integration capabilities, and ability to collect feedback across multiple channels such as email, SMS, websites, and mobile apps.

Recommended for

  • Customer service teams aiming to improve customer satisfaction and loyalty.
  • Marketing teams seeking to understand customer preferences and market trends.
  • Product development teams looking for insights to enhance product offerings.
  • Organizations that require seamless integration of feedback with existing tools and systems.

Checkbox Survey videos

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Checkbox Survey Multilanguage Functionality

Zonka Feedback videos

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Category Popularity

0-100% (relative to Checkbox Survey and Zonka Feedback)

Checkbox Survey

Zonka Feedback

Surveys
44 44%
Surveys
56% 56
Business & Commerce
50 50%
Business & Commerce
50% 50
Forms And Surveys
0 0%
Forms And Surveys
100% 100
Online Services
100 100%
Online Services
0% 0

User comments

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What are some alternatives?

When comparing Checkbox Survey and Zonka Feedback, you can also consider the following products

ARCS - ARCS is a feature-rich enterprise research operations platform that provides you with several functionalities like Engagement Tracking, Panel Management, Automated Recruiting, and more in a single place, thus eliminating the need to use multiple sol…

piHappiness - A complete customer feedback app offering real-time feedback via emoticons. Our Custom feedback software captures core human insights in mere 30 seconds.

Respondent - Respondent helps you find any target audience in the world for in-person and remote research studies across all research methods including interviews, focus groups, surveys, and more. Respondent works with any research tool you already use.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Poll Everywhere - Audience response system that uses mobile phones, twitter, and the web. Responses are displayed in real-time on gorgeous charts in PowerPoint, Keynote, or web browser.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

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