Software Alternatives & Reviews

ChatWoot VS Zoho Connect

Compare ChatWoot VS Zoho Connect and see what are their differences

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform

Zoho Connect logo Zoho Connect

Zoho Connect is a team collaboration software that helps teams ideate, discuss, and work together, from any place, on any device.
  • ChatWoot Landing page
    Landing page //
    2023-09-01
  • Zoho Connect Landing page
    Landing page //
    2023-08-29

ChatWoot

$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android

Zoho Connect

Website
zoho.com
$ Details
freemium
Platforms
Browser Android iOS Web Windows Mac OSX Google Chrome Linux Firefox Chrome OS Internet Explorer Safari iPhone Cloud

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

Zoho Connect features and specs

  • Alerts & Notifications: Yes
  • Calendars: Yes
  • Content editor: Yes
  • Dashboards: Yes
  • Forever Free Plan Available: Yes
  • Free Trial: Yes
  • Integrations: Yes
  • Discussions & conversations: Yes
  • Forums: Yes
  • News & Announcements: Yes
  • News Feed: Yes
  • Employee directory: Yes
  • Employee intranet portal: Yes
  • Easy to Set-up and use: Yes
  • Knowledge Management: Yes
  • Photos: Yes
  • Polls: Yes
  • Survey Management: Yes
  • Surveys: Yes
  • Analytics: Yes
  • Responsive Design: Yes
  • Mobile Apps: Yes
  • Mobile prioritized UI: Yes
  • Groups: Yes
  • Chat: Yes
  • Channels: Yes
  • Townhall: Yes
  • Task management: Yes
  • Boards View: Yes
  • Kanban board: Yes
  • Event Scheduling: Yes
  • Event Management: Yes
  • File sharing: Yes
  • Cloud-based: Yes

ChatWoot videos

Chatwoot - Product Walkthrough

Zoho Connect videos

Zoho Connect Introduction Demo - Your Own Private Social Network

More videos:

  • Review - Zoho Connect Overview - Focus on Properly Using Tasks
  • Review - Zoho Connect - Bring your team together.

Category Popularity

0-100% (relative to ChatWoot and Zoho Connect)
Customer Support
100 100%
0% 0
Project Management
0 0%
100% 100
Live Chat
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

Share your experience with using ChatWoot and Zoho Connect. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, ChatWoot should be more popular than Zoho Connect. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: over 1 year ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / almost 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 3 years ago

Zoho Connect mentions (1)

What are some alternatives?

When comparing ChatWoot and Zoho Connect, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Slack - A messaging app for teams who see through the Earth!

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Jostle - A new kind of employee intranet that drives engagement & workplace culture. Achieves social participation in work relevant way. Participation rates are over 85%.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.