Software Alternatives, Accelerators & Startups

ChatWoot VS WATI

Compare ChatWoot VS WATI and see what are their differences

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform

WATI logo WATI

No-code chatbot builder for WhatsApp Business
  • ChatWoot Landing page
    Landing page //
    2023-09-01
  • WATI Landing page
    Landing page //
    2023-08-22

ChatWoot

$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

WATI features and specs

No features have been listed yet.

ChatWoot videos

Chatwoot - Product Walkthrough

WATI videos

WATI - Team Inbox powered by WhatsApp API

Category Popularity

0-100% (relative to ChatWoot and WATI)
Customer Support
53 53%
47% 47
Help Desk
100 100%
0% 0
WhatsApp
0 0%
100% 100
Live Chat
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ChatWoot and WATI

ChatWoot Reviews

We have no reviews of ChatWoot yet.
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WATI Reviews

13 Best Apps Like Replika & Similar AI Chatbot Apps
This app offers services from a chatbot to take care of your WhatsApp that serves as a customer service. Thus, if you are relying on that thing for your business then you can try Wati, for sure.

Social recommendations and mentions

Based on our record, ChatWoot should be more popular than WATI. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: almost 2 years ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / about 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / about 3 years ago

WATI mentions (3)

  • Verifying a nemployers business for whatsapp API via Meta business Suite
    I am looking to use an API service for Whatsapp wati.io is looking like the most appropriate for us at the moment. Source: about 1 year ago
  • APIs/Saas for building chat bots?
    I'm busy doing WhatsApp integration for my CRM using a platform called WATI. Source: over 2 years ago
  • Offical WhatsApp API
    I could find wati.io. Any thing else you guys know ? Source: over 2 years ago

What are some alternatives?

When comparing ChatWoot and WATI, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

AiSensy - Whatsapp Chatbot, CRM & Marketing

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Interakt - Easily interact with every user of your app. Setup Your User Interaction Headquarter Today!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Twilio - Brings voice and messaging to your web and mobile applications.