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ChatWoot VS JivoChat

Compare ChatWoot VS JivoChat and see what are their differences

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ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform

JivoChat logo JivoChat

JivoChat is a live chat that enables you to talk to visitors on your website
  • ChatWoot Landing page
    Landing page //
    2023-09-01
  • JivoChat Landing page
    Landing page //
    2023-06-28

ChatWoot

Website
chatwoot.com
Pricing URL
Official ChatWoot Pricing
$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android
Edit details

JivoChat

Website
jivochat.com
Pricing URL
Official JivoChat Pricing
$ Details
-
Platforms
-
Edit details

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

JivoChat features and specs

No features have been listed yet.

ChatWoot videos

+ Add

Chatwoot - Product Walkthrough

JivoChat videos

+ Add

JivoChat Review - Unlimited Live Chat On WordPress & Omnichannel Customer Service

More videos:

  • Review - Mike's JivoChat Live Chat Review - SmartSites Partners

Category Popularity

0-100% (relative to ChatWoot and JivoChat)

ChatWoot

JivoChat

Customer Support
45 45%
Customer Support
55% 55
Live Chat
54 54%
Live Chat
46% 46
Help Desk
57 57%
Help Desk
43% 43
CRM
100 100%
CRM
0% 0

User comments

Share your experience with using ChatWoot and JivoChat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ChatWoot and JivoChat

ChatWoot Reviews

We have no reviews of ChatWoot yet.
Be the first one to post

JivoChat Reviews

What are alternatives to LiveChat?
You can try JivoChat: Omnichannel business messenger that helps you connect with your website visitors where they are while increasing conversion rates.
Source: www.quora.com

Social recommendations and mentions

Based on our record, ChatWoot seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: over 1 year ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / almost 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 3 years ago

JivoChat mentions (0)

We have not tracked any mentions of JivoChat yet. Tracking of JivoChat recommendations started around Mar 2021.

What are some alternatives?

When comparing ChatWoot and JivoChat, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

HelpCrunch - HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.

TextUs - TextUs is the leading businesses texting platform for professionals.

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