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ChatWoot VS Feedback Tools

Compare ChatWoot VS Feedback Tools and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform

Feedback Tools logo Feedback Tools

Curated directory of tools for getting all the feedback
  • ChatWoot Landing page
    Landing page //
    2023-09-01
  • Feedback Tools Landing page
    Landing page //
    2019-01-19

ChatWoot

Website
chatwoot.com
Pricing URL
Official ChatWoot Pricing
$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android
Edit details

Feedback Tools

Website
feedbacktools.org
Pricing URL
-
$ Details
-
Platforms
-
Edit details

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

Feedback Tools features and specs

No features have been listed yet.

ChatWoot videos

+ Add

Chatwoot - Product Walkthrough

Feedback Tools videos

+ Add

Customer Feedback Tools

Category Popularity

0-100% (relative to ChatWoot and Feedback Tools)

ChatWoot

Feedback Tools

Customer Support
100 100%
Customer Support
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Live Chat
100 100%
Live Chat
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

Share your experience with using ChatWoot and Feedback Tools. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, ChatWoot seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: almost 2 years ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / about 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 3 years ago

Feedback Tools mentions (0)

We have not tracked any mentions of Feedback Tools yet. Tracking of Feedback Tools recommendations started around Mar 2021.

What are some alternatives?

When comparing ChatWoot and Feedback Tools, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Customer Feedback Portal - Ask customers what you should build next

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Incoming Feedback by Hotjar - Instant visual feedback for your website or app!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Feedback Fish - Collect feedback & make your customers happy.

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