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Chattermill VS Delighted

Compare Chattermill VS Delighted and see what are their differences

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Chattermill logo Chattermill

Extract actionable insights from customer feedback using deep learning

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Chattermill Landing page
    Landing page //
    2023-07-27
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Chattermill features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Chattermill videos

+ Add

Dmitry Isupov, Co Founder, Chattermill

More videos:

  • Review - Chattermill raises £600K to use ‘deep learning’ to help companies make sense of customer feedback
  • Review - David Ascott, Head of Sales - Chattermill Segment at January Conference

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Chattermill and Delighted)

Chattermill

Delighted

NLP And Text Analytics
100 100%
NLP And Text Analytics
0% 0
Customer Feedback
10 10%
Customer Feedback
90% 90
Surveys
12 12%
Surveys
88% 88
User Feedback
0 0%
User Feedback
100% 100

User comments

Share your experience with using Chattermill and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Chattermill and Delighted

Chattermill Reviews

We have no reviews of Chattermill yet.
Be the first one to post

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted should be more popular than Chattermill. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Chattermill mentions (1)

  • Analyzing text data
    Https://chattermill.com - if you have the resources for it. Source: over 1 year ago

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Chattermill and Delighted, you can also consider the following products

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Tibco Data Science - Data science is a team sport. Data scientists, citizen data scientists, business users, and developers need flexible and extensible tools that promote collaboration, automation, and...

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Stratifyd - Stratifyd delivers the most comprehensive, unbiased insights from structured and unstructured data...

Survicate - Collect feedback on your website and find out more about your visitors.

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