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ChatFood VS Delighted

Compare ChatFood VS Delighted and see what are their differences

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ChatFood logo ChatFood

A thoughtfully designed solution for hospitality and entertainment — from local businesses selling online to large-scale restaurants, cafés, bakeries, cinemas, bars, pubs, hotel rooms, beach clubs, and food courts.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
Not present
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

ChatFood features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

ChatFood videos

No ChatFood videos yet. You could help us improve this page by suggesting one.

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Delighted videos

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Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to ChatFood and Delighted)

ChatFood

Delighted

Loyalty Marketing
100 100%
Loyalty Marketing
0% 0
Customer Feedback
4 4%
Customer Feedback
96% 96
Customer Loyalty Program
100 100%
Customer Loyalty Program
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using ChatFood and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ChatFood and Delighted

ChatFood Reviews

Customer Loyalty Program Software and Apps
ChatFood’s integrated loyalty system makes it easy for customers to collect and use their points whether they eat in your restaurant or order for delivery. You can quickly start a loyalty program within your ChatFood Dashboard. You can collect feedback and leverage the data collected to improve your menu, understand your customers’ likes and dislikes, and take onboard any...
Source: influencermarketinghub.com

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatFood mentions (0)

We have not tracked any mentions of ChatFood yet. Tracking of ChatFood recommendations started around Feb 2024.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing ChatFood and Delighted, you can also consider the following products

Gleantap - We are a customer engagement platform that helps businesses drive growth. Boost loyalty by engaging customers through text message marketing & mobile push notification.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Retently - Measure and Improve Customer Satisfaction.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Okendo - Capture powerful customer content including product ratings and reviews, customer photos, videos, questions & answers and comments

Survicate - Collect feedback on your website and find out more about your visitors.

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