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Chat.io VS Simplify360

Compare Chat.io VS Simplify360 and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Chat.io logo Chat.io

Chat.io is a live chat app that makes it easy for businesses to talk to their website visitors and convert them into customers, from anywhere.

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
  • Chat.io Landing page
    Landing page //
    2021-10-04
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

Chat.io videos

+ Add

moustach.io review of chat.io

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Category Popularity

0-100% (relative to Chat.io and Simplify360)

Chat.io

Simplify360

Customer Support
82 82%
Customer Support
18% 18
Tool
0 0%
Tool
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0
Help Desk
100 100%
Help Desk
0% 0

User comments

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What are some alternatives?

When comparing Chat.io and Simplify360, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

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