Software Alternatives, Accelerators & Startups

Chargebackhit VS Condens.io

Compare Chargebackhit VS Condens.io and see what are their differences

Chargebackhit logo Chargebackhit

Deflect 80% of chargebacks and achieve up to 4x chargeback ratio decrease with Chargebackhit’s proactive chargeback prevention platform.

Condens.io logo Condens.io

Make storing, analyzing and sharing all UX research data easier, faster and more enjoyable.
  • Chargebackhit Landing page
    Landing page //
    2023-03-30

Chargebackhit is a Visa- and Mastercard-certified chargeback prevention solution tailored to your online business needs. All your chargeback management operations and analytics are accessible in one handy dashboard.

We combine our proprietary technology with issuers’ and Schemes’ networks to provide our customers with the widest chargeback alert coverage, free from duplicates and other reconciliation issues.

Our team will help you fight existing chargebacks, prevent future chargebacks, recover revenue, and more with guaranteed ROI.

  • Condens.io Landing page
    Landing page //
    2020-04-23

Analyze qualitative data from user research
  • Note taking and Ai-assisted tagging
  • Automated transcription and video editing
  • Digital whiteboard with affinity clusters, journey maps and more

Share findings online

  • Viewers don't need a Condens account to see findings
  • Hide participant information for data privacy
  • Use short clips and highlight reels as evidence

Build a UX research repository

  • All research insights in one place
  • Separate interface for colleagues to find existing research
  • Full control which data is shared with colleagues

Chargebackhit

Pricing URL
-
$ Details
-
Platforms
-
Release Date
2020 September

Condens.io

Website
condens.io
$ Details
paid Free Trial $15.0 / Monthly
Platforms
Browser Web
Release Date
2019 June

Chargebackhit features and specs

  • re-chargeback alerts (CDRN, Ethoca Issuers) - API recommended: Yes
  • Enhanced transaction data (Consumer Clarity, Order Insight, CE 3.0) - API required: Yes
  • Automatic rule-based Visa dispute resolution (RDR): Yes
  • Deduplication & reconciliation of alerts from multiple sources: Yes
  • Chargeback alert management dashboard: Yes
  • Chargeback analytics & reporting: Yes
  • Credits for non-productive and previously refunded transaction alerts: Yes
  • Customizable alert filters: Yes
  • Fast integration via unified API or out-of-the-box setup (best-suited for SMBs): Yes

Condens.io features and specs

  • AI-assisted tagging: Tag notes from user research quickly
  • Media highlights: Create clips from audio and video recordings
  • Affinity clustering: Cluster related evidence to come up with findings
  • Sharing: Make UX research findings accessible online
  • UX research repository: Store past research in a structured manner to find it again easily

Chargebackhit videos

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Condens.io videos

Condens.io Demo

Category Popularity

0-100% (relative to Chargebackhit and Condens.io)
Business & Commerce
100 100%
0% 0
User Experience
0 0%
100% 100
Payments
100 100%
0% 0
UX
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Chargebackhit and Condens.io

Chargebackhit Reviews

  1. It is extremely user-friendly

    It is extremely user-friendly, great at helping to track chargebacks and identify areas of risk, I like the visuals, the graphing section is instrumental and relevant in drawing conclusions and decision-making.

    If you are looking to manage, track, review, evaluate chargebacks, I highly recommend giving Chargebackhit a try.

    🏁 Competitors: Chargebacks911
    👍 Pros:    User-friendly|Visual|Easy to track data
    👎 Cons:    Nothing, so far

Condens.io Reviews

We have no reviews of Condens.io yet.
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Social recommendations and mentions

Based on our record, Condens.io seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Chargebackhit mentions (0)

We have not tracked any mentions of Chargebackhit yet. Tracking of Chargebackhit recommendations started around Aug 2022.

Condens.io mentions (3)

  • Research Repositories - what are you using?
    Https://dovetailapp.com/ and https://condens.io/ (both excellent and specifically focused on user research). Source: about 2 years ago
  • Research repository tips
    Other options include EnjoyHQ, Aurelius, and Condens. Out of those 3, I tried Condens last year and gave up on it, because the transcription quality was sub-par. When we were considering which tool to use earlier this year, the video montage option and the ability to do the analysis fully from the tool swayed us, and we ended up picking Dovetail. So it really depends on what you want the repository to do, support... Source: over 2 years ago
  • Tools to automate analysis of interview notes?
    Look at Condens. We demo’d it last year. I like it a lot as a tool to aid in synthesis. Didn’t end up going with it because it didn’t meet all of our requirements as a team, but I was still very impressed. Source: over 3 years ago

What are some alternatives?

When comparing Chargebackhit and Condens.io, you can also consider the following products

Chargebacks911 - Chargebacks911 is the original chargeback management company with solutions to prevent chargebacks before they happen and fight chargebacks once they do.

Dovetail - Mobile Cloud-Based Dental Software

Chargeback Gurus - Chargeback Gurus is a leading platform that offers the top and maximum chargeback win ratio.

EnjoyHQ - A customer research platform for product teams

Chargeback - Ditch the manual work needed to manage disputes

UserBit - A full-stack qualitative research platform for UX & product teams.