Software Alternatives & Reviews

channels.app VS VoIP.ms

Compare channels.app VS VoIP.ms and see what are their differences

channels.app logo channels.app

Channels is a data-driven phone system designed to improve your customer service. It’s undeniable that growing trust and satisfaction among your customers is the foundation of success. Channels gives you a new look at this solution.

VoIP.ms logo VoIP.ms

VoIP.ms is a VoIP origination and termination tool.
  • channels.app Landing page
    Landing page //
    2023-02-10

To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.

Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?

This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:

  • all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;

  • integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;

  • the mobile app, so you can handle important business calls anytime and anywhere;

  • Chrome extension, so you can make and answer one-click calls from your computer;

  • two-way SMS communication, so you aren’t limited to phone calls in your customer service;

  • the IVR system, so you can let your customers call the right agent every time they want;

  • international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.

Make your customers feel like home. Start your free trial with Channels now.

  • VoIP.ms Landing page
    Landing page //
    2021-09-12

channels.app

$ Details
freemium
Platforms
Web iPhone Shopify Magento Android iOS Browser

VoIP.ms

Website
voip.ms
Pricing URL
-
$ Details
-
Platforms
-

channels.app videos

Calling with Power Dialer | CrazyCall

More videos:

  • Review - Getting Started with CrazyCall
  • Review - FOOL YOUR FRIENDS WITH CALLER ID SPOOFING USING CRAZYCALL |100% WORKING(ALL COUNTRIES) |

VoIP.ms videos

Get Started with VoIP.ms

More videos:

  • Review - VOIP.ms review: Best provider I have used

Category Popularity

0-100% (relative to channels.app and VoIP.ms)
Communication
16 16%
84% 84
CRM
100 100%
0% 0
VoIP
11 11%
89% 89
Enterprise Communication
19 19%
81% 81

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare channels.app and VoIP.ms

channels.app Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
The modern customer expects excellent support on all channels, including live chat, email, and phone. But this can overwhelm your support team — especially if these channels are on different software systems that don't integrate with each other. With call center software, your team can unify their omnichannel service efforts into one tool, resulting in a better experience...
10 Best Call Center Software (December 2022)
Channels (formerly known as CrazyCall) offers a call center platform that focuses on outbound web calls, but also allows inbound calling. It includes a unique feature that lets you make outbound calls with local phone numbers from more than 60 countries, so you’ll appear as a local company to customers—it can help instill trust in whomever you’re calling.
Source: www.forbes.com
What is the good alternative for BedPage.com?
Channels is a simple way to post about, find, and chat about anything quickly and anonymously. No sign up, no ads, no menus!
Source: www.quora.com
Best Call Center Software: The Complete List (2020 Update)
CrazyCall is the perfect software to help you simplify your inside sales and customer service practices. The software includes both a manager panel and a call panel to give you insights into how your campaigns and agents are performing.
Choosing the Best Calling Software for Outbound Sales
CrazyCall is the phone system for inbound and outbound calls that includes auto dialer (Power dialer only), reporting, call scripts, online monitoring, etc. They provide a browser-based call center solution with lead generation and click-to-call widgets. The lead generation widget effectively connects web visitors with agents, whereas the click-to-call widget (Chrome...
Source: medium.com

VoIP.ms Reviews

We have no reviews of VoIP.ms yet.
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Social recommendations and mentions

Based on our record, VoIP.ms seems to be more popular. It has been mentiond 861 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

channels.app mentions (0)

We have not tracked any mentions of channels.app yet. Tracking of channels.app recommendations started around Mar 2021.

VoIP.ms mentions (861)

  • Ask HN: Best Google Voice alternative to receive SMS? (My country not allowed)
    If you are willing to "loosen" your requirements slightly, VOIP.ms (https://voip.ms/) VOIP phone numbers support SMS send/receive (including a web interface in your account to do send/receive) and using one to send/receive SMS codes would be relatively inexpensive (if you pick their "pay for usage" version). This page shows their pricing in various countries... - Source: Hacker News / 4 months ago
  • Fast busy after dialing - Grandstream HT801
    It appears that the ATA is not sending any traffic out when I dial. The packet capture only saw packets to/from voip.ms when I made an inbound call. Outbound, nothing happened. Source: 5 months ago
  • Fast busy after dialing - Grandstream HT801
    It's connected to voip.ms. The CDR in the ATA just shows that the outbound call failed. VoIP.ms CDR aren't registering that I've attempted to make an outbound call. Source: 5 months ago
  • Can no longer play vmail attachments from Voip.ms
    Hello, I hope this is not too off-topic, but I suspect there must be many people here who have run into this. I use voip.ms, and have always received voicemails as email attachments with no problem. Since switching to Windows 11 from Windows 10, I can no longer play the files, but have to download them. Windows 11, Chrome, gmail. Error message: 'there was a problem playing this audio file'. Has anyone found a... Source: 5 months ago
  • Alternative with SMS forwarding?
    This is usually very limited. For instance, I used voip.ms, and they limit it to 100 per day and costs me abotu a penny a message (separate charges for inbound and outbound, so 2 cents to receive a message and then forward it along) This is done because SMS forwarding looks spammy and the receiving carrier will block the sending carrier entirely (this is why Google had to end it). Source: 5 months ago
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What are some alternatives?

When comparing channels.app and VoIP.ms, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

ShoreTel - Cloud phone system & contact center software & services

CloudTalk - Work locally, grow globally

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.