To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.
Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?
This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:
all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;
integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;
the mobile app, so you can handle important business calls anytime and anywhere;
Chrome extension, so you can make and answer one-click calls from your computer;
two-way SMS communication, so you aren’t limited to phone calls in your customer service;
the IVR system, so you can let your customers call the right agent every time they want;
international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.
Make your customers feel like home. Start your free trial with Channels now.
Based on our record, VoIP.ms seems to be more popular. It has been mentiond 861 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you are willing to "loosen" your requirements slightly, VOIP.ms (https://voip.ms/) VOIP phone numbers support SMS send/receive (including a web interface in your account to do send/receive) and using one to send/receive SMS codes would be relatively inexpensive (if you pick their "pay for usage" version). This page shows their pricing in various countries... - Source: Hacker News / 4 months ago
It appears that the ATA is not sending any traffic out when I dial. The packet capture only saw packets to/from voip.ms when I made an inbound call. Outbound, nothing happened. Source: 5 months ago
It's connected to voip.ms. The CDR in the ATA just shows that the outbound call failed. VoIP.ms CDR aren't registering that I've attempted to make an outbound call. Source: 5 months ago
Hello, I hope this is not too off-topic, but I suspect there must be many people here who have run into this. I use voip.ms, and have always received voicemails as email attachments with no problem. Since switching to Windows 11 from Windows 10, I can no longer play the files, but have to download them. Windows 11, Chrome, gmail. Error message: 'there was a problem playing this audio file'. Has anyone found a... Source: 5 months ago
This is usually very limited. For instance, I used voip.ms, and they limit it to 100 per day and costs me abotu a penny a message (separate charges for inbound and outbound, so 2 cents to receive a message and then forward it along) This is done because SMS forwarding looks spammy and the receiving carrier will block the sending carrier entirely (this is why Google had to end it). Source: 5 months ago
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