Software Alternatives & Reviews

channels.app VS Simple.io

Compare channels.app VS Simple.io and see what are their differences

channels.app logo channels.app

Channels is a data-driven phone system designed to improve your customer service. It’s undeniable that growing trust and satisfaction among your customers is the foundation of success. Channels gives you a new look at this solution.

Simple.io logo Simple.io

Simple is an intelligent marketing platform, providing a single home for your marketing briefs, campaigns, budgets, approvals, workflows and reporting.
  • channels.app Landing page
    Landing page //
    2023-02-10

To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.

Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?

This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:

  • all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;

  • integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;

  • the mobile app, so you can handle important business calls anytime and anywhere;

  • Chrome extension, so you can make and answer one-click calls from your computer;

  • two-way SMS communication, so you aren’t limited to phone calls in your customer service;

  • the IVR system, so you can let your customers call the right agent every time they want;

  • international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.

Make your customers feel like home. Start your free trial with Channels now.

  • Simple.io Landing page
    Landing page //
    2022-06-06

It is a comprehensive marketing operations software that automates multiple and diverse marketing projects, gives process visibility, connects teams and enforces compliance. It allows companies to accelerate their marketing process inside and the distribution of approved assets outside.

By centralising all operations in one hub, managements get visibility over the entire production chain of several concurrent campaigns, they can exercise control and align processes across regions, products and teams with a templated workflow. Creative teams can use feature-rich collaborative tools to produce their best work and get the right approvals. Market-ready assets can be managed with the in-built asset manager to handle storage, tagging, reformatting ad repurposing of assets for distribution.

The Simple Marketing Ops platform with its unprecedented overview, control and deep insight into marketing operations, empowers leadership teams to make data driven decisions. Since Simple is built on the Microsoft Azure Stack, it plugs seamlessly into every application in the MS ecosystem for unparalleled scalability and security.

channels.app

$ Details
freemium
Platforms
Web iPhone Shopify Magento Android iOS Browser
Release Date
-

Simple.io

Website
simple.io
Pricing URL
-
$ Details
-
Platforms
Microsoft Teams
Release Date
2020 January

channels.app features and specs

No features have been listed yet.

Simple.io features and specs

  • Integrate seamlessly with the MS Tech Stack : Yes
  • Stay nimble with purpose-designed flexible workflow: Yes
  • Manage the overarching strategy with feature rich toolkit: Yes
  • Break down complex campaigns into manageable streams: Yes
  • Manage requests and briefs: Yes
  • Consolidate job management in a single workflow: Yes
  • Mitigate risk with a loaded approval process for compliance: Yes

channels.app videos

Calling with Power Dialer | CrazyCall

More videos:

  • Review - Getting Started with CrazyCall
  • Review - FOOL YOUR FRIENDS WITH CALLER ID SPOOFING USING CRAZYCALL |100% WORKING(ALL COUNTRIES) |

Simple.io videos

Simple Marketing Ops

Category Popularity

0-100% (relative to channels.app and Simple.io)
Communication
100 100%
0% 0
Marketing Platform
0 0%
100% 100
CRM
100 100%
0% 0
Marketing Project Management

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare channels.app and Simple.io

channels.app Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
The modern customer expects excellent support on all channels, including live chat, email, and phone. But this can overwhelm your support team — especially if these channels are on different software systems that don't integrate with each other. With call center software, your team can unify their omnichannel service efforts into one tool, resulting in a better experience...
10 Best Call Center Software (December 2022)
Channels (formerly known as CrazyCall) offers a call center platform that focuses on outbound web calls, but also allows inbound calling. It includes a unique feature that lets you make outbound calls with local phone numbers from more than 60 countries, so you’ll appear as a local company to customers—it can help instill trust in whomever you’re calling.
Source: www.forbes.com
What is the good alternative for BedPage.com?
Channels is a simple way to post about, find, and chat about anything quickly and anonymously. No sign up, no ads, no menus!
Source: www.quora.com
Best Call Center Software: The Complete List (2020 Update)
CrazyCall is the perfect software to help you simplify your inside sales and customer service practices. The software includes both a manager panel and a call panel to give you insights into how your campaigns and agents are performing.
Choosing the Best Calling Software for Outbound Sales
CrazyCall is the phone system for inbound and outbound calls that includes auto dialer (Power dialer only), reporting, call scripts, online monitoring, etc. They provide a browser-based call center solution with lead generation and click-to-call widgets. The lead generation widget effectively connects web visitors with agents, whereas the click-to-call widget (Chrome...
Source: medium.com

Simple.io Reviews

We have no reviews of Simple.io yet.
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What are some alternatives?

When comparing channels.app and Simple.io, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Plannuh - Cloud-based platform for building and managing your marketing budgets and plans. For individuals and teams. Forecast spend, track performance, align goals.

CloudTalk - Work locally, grow globally

HasOffers - Manage direct publisher and affiliate relationships with our white-labeled attribution technology

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Netrefer - Netrefer's Unified Performance Marketing Platform is an automated marketing solution built for the affiliate life cycle.