To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.
Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?
This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:
all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;
integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;
the mobile app, so you can handle important business calls anytime and anywhere;
Chrome extension, so you can make and answer one-click calls from your computer;
two-way SMS communication, so you aren’t limited to phone calls in your customer service;
the IVR system, so you can let your customers call the right agent every time they want;
international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.
Make your customers feel like home. Start your free trial with Channels now.
Nexys mobile is a mobile phone service created for entrepreneurs, freelancers, gig workers, and anyone else hustling to build themselves the life they want. We deeply understand the challenges small businesses and solopreneurs face every day and we built Nexys Mobile as the service we always wanted as highly mobile entrepreneurs.
Nexys Mobile's service is guided by four core beliefs: 1. Transparency 2. Simplicity 3. User Control 4. Mobile-first
All of our pricing is up-front with fees and taxes included so you never get surprise bills. You can start, add, remove, pause, or cancel services at any time without any penalties using your dashboard. Unlimited data means unlimited: We don't throttle or have any data caps on our Unlimited plans. Every service we integrate is designed to be easily controlled by you - not us.
Our goal is to make the operational side of your business simple and worry-free by integrating business services you use every day into a unified mobile-first platform that's cost competitive. These service options include:
Nexys Mobile is unlike any mobile phone service you've used because life as an entrepreneur is hard enough. This stuff should be easy.
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