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eDesk VS Richpanel

Compare eDesk VS Richpanel and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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eDesk logo eDesk

Business Tools, Support, Sales, and Marketing, and Help Desk

Richpanel logo Richpanel

Customer Data Platform for Retail
  • eDesk Landing page
    Landing page //
    2023-09-21
  • Richpanel Landing page
    Landing page //
    2023-10-01

eDesk videos

+ Add

eDesk is the Perfect eCommerce Helpdesk For Online Sellers

More videos:

  • Demo - eDesk by xSellco - Simplifying eCommerce Support - Demo Mondays #45

Richpanel videos

+ Add

Richpanel Product Demo

More videos:

  • Review - Setup Amazing Customer Service For Your Shopify Store (Richpanel)
  • Review - Turn Customer Service Into a Revenue Channel with Richpanel — eCom Week LA 2021

Category Popularity

0-100% (relative to eDesk and Richpanel)

eDesk

Richpanel

Customer Support
54 54%
Customer Support
46% 46
Help Desk
64 64%
Help Desk
36% 36
CRM
57 57%
CRM
43% 43
eCommerce
61 61%
eCommerce
39% 39

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare eDesk and Richpanel

eDesk Reviews

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Richpanel Reviews

11 Best Help Desk Software to Totally Check out in 2020!
Richpanel is a help desk software that helps you solve customer issues effortlessly without overly depending on the agents. This helps your customer service agents save their time and focus on covering more important issues. In fact, the platform claims to aid you solve 50% of the customer queries and issues without involving the agents.
Source: surveysparrow.com

What are some alternatives?

When comparing eDesk and Richpanel, you can also consider the following products

EasyChannel - Simplify your multichannel eCommerce with EasyChannel.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Desku.io - Customer support simplified

SageMailer - The best tool for getting organic Amazon reviews and seller feedback. 100% Amazon compliant. Monitor reviews & get notifications for unlimited ASINs. Multilingual templates for all Amazon marketplaces.

Reply Desk - ReplyDesk eCommerce helpdesk customer service software combines all your customer interactions and order data into one tool for all your customer support channels. Get started for free!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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