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Central Control VS Jira Service Desk

Compare Central Control VS Jira Service Desk and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Central Control logo Central Control

Take control of your show. Plug in controllers from supported partners, then map controls to supported video switchers, media servers and audio mixers. With Central Control, one operator can take control of every aspect of a production.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Central Control Landing page
    Landing page //
    2022-11-13
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Central Control videos

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Central Control 1.4 Now Avaliable!

Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Central Control and Jira Service Desk)

Central Control

Jira Service Desk

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Entertainment
100 100%
Entertainment
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using Central Control and Jira Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Central Control and Jira Service Desk

Central Control Reviews

We have no reviews of Central Control yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Social recommendations and mentions

Based on our record, Central Control seems to be more popular. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Central Control mentions (11)

  • Remote vmix operation?
    For remote hardware control, I am obviously seriously biased but Central Control has a shed load of controller support (X-Keys, MIDI, OSC, Stream Deck etc etc) and its over network so ideal for remote ops, and loads of cool features like a KVM for multiple vMix instances, Show Rundown and indeed now timeline based macros among a load of other things. Source: 11 months ago
  • Boost Video Production with Central Control Flex Macros, NDI Teleprompter
    Some great updates with Central Control, including Flex Macros - the ability to add functions to a timeline from switching cameras, to bringing up graphics. https://centralcontrol.io/. Source: 12 months ago
  • Any suggestions for a *video* coms system?
    What’s your budget? If I’m understanding your use case, all 9 (rounding up) camera operators need to see you all the time, and do not need to see each other. You need to see all of them simultaneously. Why are you looking only at wireless solutions? Wired solutions are going to be far better. How about each camera op has a small camera facing them, going to a splitter. There’s an ATEM mini or similar at each... Source: over 1 year ago
  • How to Control Lights with the Stream Deck
    Some software/network control programs for pro event production that can use a StreamDeck as a controller: - Bitfocus Companion - Universe Control - Central Control - Show Cockpit. Source: almost 2 years ago
  • Using Central Control to Enhance Your Workflow
    At NAB Show I talked with Joe de Max about Central Control - software that can map keys for production use. He showed how to move around with a Blackmagic Design ATEM mini Extreme and an P I Engineering X-Keys surface - https://centralcontrol.io/. Source: almost 2 years ago
View more

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Central Control and Jira Service Desk, you can also consider the following products

Bitfocus Companion - Bitfocus Companion enables the reasonably priced Elgato Streamdeck to be a professional shotbox surface for an increasing amount of different presentation switchers, video playback software and broadcast equipment.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Macro Deck - Use smartphone as macropad for pc

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TouchPortal - Touch Portal is a companion app to control a PC or a Mac by using a deck of buttons to improve the workflow & productivity of game streamers, content creators and professionals.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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