Centilytics - an intelligent Cloud Management Platform - is a fully automated SaaS solution that enables you to efficiently manage, secure & optimize your cloud. A user-friendly UI with varied solutions means Centilytics is the most dedicated service stack your cloud will ever need. Our products:
Optimization and Allocation - Targeted optimization and allocation of your cloud infrastructure helps you save up to 75% on your costs.
Cloud Visibility - 360° view of your cloud in a single dashboard with in-depth insights into your resources.
Cloud Automation - Automate mundane tasks to drive efficiency and focus on asset creation.
Security & Health - Adopt a proactive stance toward security with Centilytics while complying with all major regulations.
Governance & Reporting - Keep a watch on your cloud infra even when you are absent with automated reports, alerts, and budgeting.
Tagging Compliance - Drive accountability for individual business units with organization wide tagging.
Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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Basecamp - A simple and elegant project management system.