CData Arc is a leading B2B application and data connectivity solution for secure managed file transfer (MFT), EDI processing, and back-office integration. It seamlessly connects enterprise applications like CRMs, ERPs, RDBMS, and more to automate complex processes and synchronization across the enterprise, both on-premises and in the cloud.
The application supports file transfer through a wide array of B2B messaging protocols including AS2, AS4, OFTP, SFTP, and more. In addition, Arc features interactive EDI mapping and translation with support for all major EDI standards and protocols such as X12 and EDIFACT.
A codeless visual interface features a modern drag-and-drop approach to workflow management where users can configure connectors in a workspace to build complex workflows. Drag-and-drop also extends to data transformation allowing users to easily map data between formats like JSON, XML, and CSV.
Start a free 30-day trial or get more information at https://arc.cdata.com/
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Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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