Software Alternatives & Reviews
Register | Login

Catchpoint VS SolarWinds Service Desk

Compare Catchpoint VS SolarWinds Service Desk and see what are their differences

Hyperview
DCIM software reinvented. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Catchpoint logo Catchpoint

Catch issues before they impact your business

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • Catchpoint Landing page
    Landing page //
    2023-03-31

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

Catchpoint videos

+ Add

Catchpoint Synthetic Monitoring for Effective DEM

More videos:

  • Review - Webinar: How Priceline Leverages Catchpoint for End User Experience Monitoring
  • Review - Mehdi Daoudi (Catchpoint Systems) Interview - Velocity NY 2014

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87

Category Popularity

0-100% (relative to Catchpoint and SolarWinds Service Desk)

Catchpoint

SolarWinds Service Desk

Monitoring Tools
59 59%
Monitoring Tools
41% 41
Help Desk
0 0%
Help Desk
100% 100
Log Management
100 100%
Log Management
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using Catchpoint and SolarWinds Service Desk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Catchpoint and SolarWinds Service Desk

Catchpoint Reviews

We have no reviews of Catchpoint yet.
Be the first one to post

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

What are some alternatives?

When comparing Catchpoint and SolarWinds Service Desk, you can also consider the following products

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Exoprise - Exoprise provides Digital Experience Monitoring for enterprise SaaS applications like Microsoft 365, Salesforce, ServiceNow, Active Directory, SSO, Okta, Box, and more!

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

LogicMonitor - LogicMonitor is the SaaS performance monitoring platform for the world's best IT teams. Deploy Fast, Monitor More, Improve Ops.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Loading...