CareSmartz360
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Trustpilot
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Caresmartz creates the most flexible, cost-effective software solutions to empower Home Care agencies and their operations to deliver quality care to seniors. The pain-points of home care agency owners are usually related to caregiver scheduling, billing, client management, and clocking caregiver visit confirmation. For all such needs, CareSmartz360 Home Care Software Solution is integrated with capabilities and features in collaboration with industry professionals, agencies and technology experts. It automates business processes, improves operational efficiency, and deliver key insights to make informed decisions.
CareSmartz360 is an integrated cloud-based solution designed to manage private duty agencies. Included in the suite are point of care, billing, scheduling, accounting, HR, CRM, telephony and more. The system can accommodate different locations and franchises within a single platform.
The scheduling module offers multiple calendar views, drag-and-drop functionality, and suggested caregivers based on the needs of the client and the caregiver abilities. The telephony application automatically calculates hours worked, tracks mileage and expenses, and sends alerts if caregivers don’t show up on time. The monthly pricing includes basic set-up, implementation, and professional services which are also available for agencies interested in extensive customization or large data migration.
CareSmartz360 TrustpilotCompared to our previous software....this software helps tremendously in time savings and in cost savings on the bottom line because errors are fairly easy to find when they are made. I can't imagine doing business with our previous software system anymore....it would not have been possible to grow our business as we have with Caresmartz360.
It is very user-friendly. I've been able to train office staff very quickly. Caresmartz360 has helped our business grow with the all-inclusive attributes: scheduling, telephony (clock ins/outs), billing, payroll, family room, payment processing. The shift reminders and the clock in reminders allow us to be proactive versus reactive. This is so important for us so that we can stay on top of the care that our clients are receiving...nothing is worse than a client calling and saying that caregiver didn't show up. If we see that a caregiver didn't clock in within 10 minutes, we are calling to find out where the caregiver is at and then if needed, we call our client/client's family to let them know what is happening and already finding a replacement if needed. They know that we are looking out for them. I believe it sets us apart from our competitors. From the get-go (onboarding) and any continued needs from customer service, has always been handled with a positive, friendly, and helpful attitude! In addition, I love that they are constantly looking at improving; implementing new and more efficient ways of doing business. A recent innovative change has helped decrease multiple steps in finding care (First Come, First Serve). There was a little learning curve to it because it is almost too intuitive...but our care coordinators love using it now!
Based on our record, Trustpilot seems to be more popular. It has been mentiond 68 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
After that, the journey to the hell started: - We clicked on the refund option (there was only a single choice) and it was written in small letters at the bottom, hiding that the money will not be returned, but a "credit" will be provided to be used within 2 years. - Obviously, I didn't like it the credit idea because I wanted the plane ticket or my money back. - the customer service recommended to book it... Source: 7 months ago
So we're all going to be scrambling for alternatives. Please check trustpilot.com before you order. Semaspace had good reviews there. A lot of the alternatives do not. Hoping to find a company that's not going to rip me off. Source: 8 months ago
Research and check for legitimate reviews on platforms like trustpilot.com. Lack of reviews or an influx of recent ones could indicate a scam. Source: 10 months ago
I wouldn't know about that website but I can tell you that zenbu-pharma.com is definitely legit. I've used them several times and they have great reviews on trustpilot.com. Source: 12 months ago
So far I've left a bad review on trustpilot.com and Google Play https://play.google.com/store/apps/details?id=com.skypicker.main&hl=en&gl=US . Source: 12 months ago
ClearCare - ClearCare home care software is an all-encompassing web-based solution, empowering private-duty home care agencies. Start growing your business today!
Yotpo - Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.
AlayaCare - AlayaCare offers end-to-end, cloud-based home care software solution.
Reviews.io - What are customers saying about the businesses you love? Read, write & share genuine reviews on Reviews.io
Brightree - Brightree Home Health software provides the ideal combination of a native iPad point-of-care app and cloud-based back-office software.
Bazaarvoice - Putting customers at the heart of your brand lets you efficiently
