Software Alternatives & Reviews

Capsule CRM VS User.com

Compare Capsule CRM VS User.com and see what are their differences

Capsule CRM logo Capsule CRM

Online hosted CRM system for individuals, small businesses and sales teams wanting a simple, effective and affordable solution.

User.com logo User.com

A marketing automation platform to enhance personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.
  • Capsule CRM Landing page
    Landing page //
    2022-01-07
  • User.com Landing page
    Landing page //
    2020-02-13

User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of communication channels: email, live chat, chatbot, push notifications, dynamic page content, and many more - all available in one place.

Interested in Marketing Automation? Get access to our Free 14-day trial with no upfront payment.

We offer various integrations - Easily connect to Google Tag Manager, Zapier, Segment, Google Analytics, Wordpress, Magento, PrestaShop, JavaScript, CSV, Gmail, Freshmail, Email Labs, plus a range of many more! For a full list, see our integrations page for more information.

As a real-time customer and user engagement tool for small and large businesses alike, User.com is designed to maximize conversion rates and grow user satisfaction.

With intuitive drag & drop tools, you can build marketing automation processes, marketing campaigns and create automated action paths that will continuously engage your customers. Use Triggers, Conditions, and Actions to deliver personalized messages to your users at the right time.

Capsule CRM

$ Details
-
Platforms
-
Release Date
-

User.com

Website
user.com
Pricing URL
-
$ Details
paid Free Trial
Platforms
Browser Cloud
Release Date
2015 January

Capsule CRM features and specs

No features have been listed yet.

User.com features and specs

  • Free Trial: 14-day free trial, no credit card required
  • Integrations: Yes
  • Analytics and Reporting: Yes
  • Easy to Set-up and use: Yes

Capsule CRM videos

Capsule CRM Demo

More videos:

  • Review - Capsule CRM Review - Beginner to Expert Guide PREVIEW by Bizversity.com
  • Review - Capsule CRM - Yes it's Simple, But Does is it Enough? (2019 Review)

User.com videos

Marketing Automation Software | User.com Overview

More videos:

  • Review - The Startup Branding Journey at User.com

Category Popularity

0-100% (relative to Capsule CRM and User.com)
CRM
88 88%
12% 12
Customer Support
0 0%
100% 100
Sales
100 100%
0% 0
Business & Commerce
0 0%
100% 100

User comments

Share your experience with using Capsule CRM and User.com. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Capsule CRM and User.com

Capsule CRM Reviews

9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com
Yes, Insightly has a free version and Capsule is cheap, but they aren’t even close to being Salesforce alternative. Heck, they can’t even compete against free Bitrix24, because they are too basic.

User.com Reviews

"Pay 880$ per month" - Intercom
User.com seems expensive. Only makes sense if you run a biz with high price point / few profiles stored in your CRM. Def also doesn’t work for b2c for the same reason. I usually try to avoid solutions that price based on number of contacts (ditto ESPs).
The 36 Best Marketing Automation Tools to Use in 2020
User.com is a new player in the marketing automation field that started as a customer messaging platform, but now it does a lot more than that. User.com is an affordable alternative to the big guys like Intercom and Active Campaign that offers:
Source: encharge.io

Social recommendations and mentions

Based on our record, Capsule CRM seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Capsule CRM mentions (2)

  • Organize Digital Files for Small Office
    Another service, without quoting, is https://capsulecrm.com at $36/mo./user. Source: over 1 year ago
  • Show HN: Simple CRM and Sales Automation
    Speaking for myself, email automations isn't a needed feature. As I said, I deal with a dozen or so clients per year, so it's perfectly doable manually, even considering all other things going on. I got instantly interested in Wobaka because of it's simplicity (take that as a compliment) and the direct to the point approach. I tested several CRMs last year, and the closest to my needs was Capsule CRM[1] — yet it's... - Source: Hacker News / over 2 years ago

User.com mentions (0)

We have not tracked any mentions of User.com yet. Tracking of User.com recommendations started around Mar 2021.

What are some alternatives?

When comparing Capsule CRM and User.com, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!